Sales Associate

Petco; Yalesville (CT); On-site; USD 30,000 - 40,000; Full time

Job summary

Petco is seeking a Sales Associate in Yalesville, Connecticut. In this role, you will assist pet parents in finding the right products for their pets while ensuring a welcoming and safe store environment. Strong communication, a passion for animals, and customer service skills are essential.

You will support store operations, process sales, and maintain a clean sales floor. Join our inclusive team and make a difference for pets and people!

Qualifications

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Responsibilities

• Assist customers in selecting products that meet their pets' needs.
• Process sales, returns, and exchanges accurately.
• Support store sales and service goals.
• Maintain store cleanliness and organization.

Skills

Communication skills

Customer service experience

Ability to multitask

Attention to detail

Job description

Sales Associate

As a Sales Associate, you help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.

What You’ll Do

Pet First

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.

Foster the Fun

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.

Let’s Go!

• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set‑ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Key Responsibilities

Customer Experience & Sales

• Deliver consistent, courteous, and knowledgeable service.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.

Operations & Merchandising

• Maintain store cleanliness, organization, and presentation standards.
• Assist with inventory replenishment and stock accuracy.
• Support daily operational routines and task execution.

What Success Looks Like

• Customers feel welcomed and supported during every visit.
• The sales floor is clean, stocked, and easy to shop.
• Team members work collaboratively to support store goals.
• Pets are cared for safely and responsibly.

What You Bring

Experience & Skills

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Essential Functions & Work Environment

• The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
• Ability to safely lift and move merchandise, supplies, or animals weighing up to 50 pounds.
• Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
• Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Why You’ll Love It Here

• Purpose-driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast-paced role where no two days are the same.

Compensation

Start Rate: $16.94

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.