Sales Associate

Raymour & Flanigan Furniture and Mattresses; Wilmington (DE); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Unlimited earnings

Sign-on bonus

Health benefits

401(k) with match

Paid training

Career growth

Team culture

Job summary

Raymour & Flanigan Furniture and Mattresses is seeking aSales Consultant to help customers find the right furniture through consultative selling, customer engagement, and needs assessment. You’ll create a personalized buying experience that builds satisfaction and drives sales in a fast-paced, team-oriented environment.

Experience in retail or similar customer-focused roles is valued. You’ll develop relationships, generate leads, and identify upsell opportunities while meeting sales quotas and

Qualifications

• Experience in retail or other customer-focused environments is valued.
• Strong listening skills and a consultative approach.
• Comfort with technology and learning new tools.
• Willingness to work evenings, weekends, holidays.
• Strong ability to meet sales goals and KPI targets.

Responsibilities

• Build relationships with customers and engage with new and existing clients.
• Guide customers to right solutions through needs assessment.
• Prospect and generate leads; manage client relationships for repeat business.
• Identify upsell and cross-sell opportunities while meeting quotas.

Skills

Consultative selling

Customer engagement

Needs assessment

Client prospecting

Lead generation

Relationship management

Upselling

Cross-selling

Active listening

Sales quotas / KPIs

Technology comfort

Tools

CRM (customer relationships)

Job description

At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member of our team - with one of the most competitive packages in the furniture industry.

Role Overview

As a Sales Consultant, you'll play a meaningful role in your customers' lives, helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment. You'll create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion.

Whether your background is in retail, hospitality, teaching, or another customer-focused environment, you'll bring your ability to connect with people, understand their needs, and guide them to the right solution.

In this role, you'll grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management. You'll also identify opportunities for upselling and cross-selling in a way that enhances the customer experience.

Success comes from your ability to build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment.

What We Offer

• Unlimited earning potential $65,000-$100,000 annually
• $5,000 sign-on bonus (performance-based)
• Health benefits, 401(k) with company match, discretionary profit sharing, and PTO
• Paid training - next sales training class starting soon
• Career growth and advancement opportunities
• A supportive, team-focused culture

What We're Looking For

• A passion for customer service and creating a great customer experience
• Strong listening skills and a naturally consultative approach
• Experience connecting with customers, whether through retail, hospitality, service, or sales
• Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
• Interest or experience in building relationships that drive repeat business (client relationship management)
• Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
• Flexibility to work a retail schedule (evenings, weekends, holidays)
• Comfort with technology and learning new tools
• Sales experience is great--but not required. We also value experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Raymour & Flanigan proudly supports a drug and smoke-free work environment. U.S. work authorization required; visa sponsorship is not available for this position. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future. We are strongly committed to inclusivity and a diverse workforce. We are committed to a discrimination-free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.