Sales Associate

Torrid; Willow Grove (PA); On-site; USD 30,000 - 40,000; Part time

Benefits offered by this job

50% associate discount

401K with Company match

Tuition reimbursement

Monthly discount coupon

Job summary

Torrid in Willow Grove, PA, is hiring a Sales Associate to provide exceptional customer service and create memorable shopping experiences. The role includes assisting customers, managing register functions, and maintaining a presentable store. Candidates should be fashion-focused and able to multitask effectively, ensuring customer satisfaction.

In addition to competitive pay, this position offers a generous employee discount, retirement plan with company match, and tuition reimbursement, fostering a supportive and inclusive work culture.

Qualifications

• Previous sales or customer service experience a plus.
• Ability to multitask in a fast-paced environment while creating a great customer experience.
• Be fashion-focused and stay on top of current trends.

Responsibilities

• Provide an amazing shopping experience to encourage customer loyalty.
• Perform register functions to drive add-on sales.
• Cover the sales floor and ensure visual standards are met.
• Assist in organizing the stockroom.

Skills

Sales or customer service experience

Ability to multitask

Fashion-focused

Job description

Overview

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We are committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Torrid Sales Associate, you’ll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident.

Responsibilities

• Provide an amazing shopping experience that will encourage positive customer connections and loyalty
• Perform register functions while using your sales, promotion and product knowledge to drive add-on sales
• Ability to work a flexible schedule inclusive of holidays, nights and weekends
• Cover the sales floor and helps ensure all visual standards are met
• Assist in the organization of the stockroom and providing a clean, consistent, and inviting store environment that inspires customers to shop

Qualifications

• Previous sales or customer service experience a plus
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
• Be fashion-focused and stay on top of current trends

Physical Requirements

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50 pounds
• Able to reach for merchandise using ladders, step stools, merchandise retrieving pole, shoe pole, etc.

What You’ll Get

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
• 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement
• Sick time benefit available where legally required

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:

E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf

Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf

California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf

EEO Poster: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf