Sales Associate

Madewell Stores Madewell, Inc.; Williamsburg (VA); On-site; USD 23,000 - 26,000; Full time

Benefits offered by this job

Up to 60% discount on branded product

401(k) plan with company matching

Discounts on entertainment, travel, or

Job summary

Madewell, a brand within J.Crew Group, is hiring a Sales Associate to deliver a seamless customer experience and represent the brand with enthusiasm on the sales floor.

You will help customers discover outfits, collaborate with teammates, and support store operations while upholding our inclusive, brand-focused values.

Qualifications

• At least 18 years old and able to meet requirements.
• Stay up to date with fashion trends and industry developments.
• Embrace teamwork, flexibility and courtesy while performing tasks.

Responsibilities

• Provide seamless, authentic customer experience aligned with the brand.
• Drive sales while meeting or exceeding service expectations.
• Assist with store tasks as assigned by management and share customer feedback.

Skills

Customer service

Sales experience

Teamwork

Job description

Our Story At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You’ll Do

Provide a seamless and authentic customer experience that is an extension of the brand. Drive sales while exceeding selling and service expectations for our customers. Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values. Share customer feedback and insights with the management team.

Who You Are

Are at least 18 years old. Passionately support our brand, customers, and teams. Stay up to date with current fashion trends and industry developments. Embrace teamwork, flexibility, and courtesy while executing tasks. Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills. Have scheduling flexibility, including nights, weekends and holidays. Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Some Perks and Benefits

Competitive base pay and bonus programs Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell Entertainment, travel, fitness, and mobile technology discounts 401(k) plan with company matching donations See our full list of benefits here Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $17.00 - $19.10 At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

COME JOIN THE TEAM!

Whether you’re taking the first step in your career or are a professional looking for an exciting new opportunity, we offer a wide array of challenging and creative roles. We foster a collaborative, community-driven and innovative environment in our stores, home offices, and distribution and call centers.

Want in? Learn More

Our workplace should be a safe haven, where you flourish and succeed both as an individual and teammate. Discrimination, harassment and intimidation have no place in our offices, stores, or contact and distribution centers. We will not tolerate it in any form, and furthermore, it is illegal. This applies not only to our associates but also to vendors and customers. We explicitly prohibit discrimination based on the following legally protected characteristics: race, color, ancestry, national origin, religion, sex, pregnancy, childbirth and related medical conditions, marital status, age, sexual orientation, gender identification and expression, legally protected physical or mental disability, genetic information (including characteristics, testing and refusing to submit to a test), veteran status or any other basis protected under applicable federal, state or local law. Any behavior or acts that violate this policy will result in disciplinary action up to and including termination.