Sales Associate

Carter's, Inc.; Williamsburg (VA); In loco; USD 17.000 - 20.000; Tempo pieno

Vantaggi offerti da questo lavoro

30% employee discount

Referral bonuses

Mental health benefits

GED/English language tuition program

Descrizione del lavoro

Carter’s is seeking a Sales Associate in Williamsburg, VA to be the first face of the brand for growing families. You will welcome customers, explain product features, and help them shop both in-store and across omnichannel channels. You’ll process transactions, restock floors, and promote promotions and the loyalty program.

A friendly, solutions-focused attitude is essential. This role offers a team-oriented environment with opportunities for growth, training, and development.

Competenze

• Demonstrated customer service and engagement skills.
• Ability to manage multiple tasks at once.
• Effective and professional verbal communication in customer interactions.
• Clear written communication for messages and receipts.

Mansioni

• Welcome customers with a warm greeting and assist with product styles and benefits.
• Confidently resolve issues for customers in a busy retail setting.
• Support omnichannel needs to ensure a positive shopping experience.
• Process point-of-sale transactions accurately and efficiently.
• Perform floor replenishment and assist with shipments as needed.
• Explain current promotions and the loyalty program to customers.
• Maintain a clean, safe store and minimize losses.

Conoscenze

Customer service

Multitasking

Verbal communication

Written communication

Descrizione del lavoro

If you are aCURRENTCarter’s employee, do not apply via this external application. Search "Browse Jobs" in Workday to apply internally.

Love what you do. Carter’s Careers.
As a Sales Associate, you will be the first face of the brand for growing families. You’ll congratulate new parents and grandparents, introduce them to our new baby essentials, help them prep for their first day of school, and all the big and little moments of their parenting journey. You’ll join a welcoming and inclusive environment that values and optimizes skills and talents.

What we love about Carter’s:
Carter’s Inc. is the largest North American apparel retailer exclusively for babies and young children, encompassing Carter’s, OshKosh B’gosh, Skip*Hop, and Little Planet brands. Carter’s is the #1 most-purchased children’s clothing brand.* We’ve become an industry leader by providing quality — from the first Original Bodysuit® to the lasting careers we offer our team. We’ve kept our close-knit culture since our founding, and we invest in our teams with training and development programs, so we all succeed together. A Carter’s career doesn’t feel like a job. It feels like connections, between customers, teams, and families. Caring, teamwork, flexibility, and growth are what make us different. What’s not to love?

Benefits we love:

Schedules that fit your life. Our hours of operation allow you to balance work and personal activities - whether you have class, enjoy a morning workout, or manage carpool.

Benefits and perks that make life better, mental health benefits, a 30% discount on our brands, referral bonuses, and much more!

Advance You Program helps earn a GED or a bachelor’s degree tuition-free or learn English as a second language!

The opportunity to learn and build skills and grow as an individual. We provide professional and personal development to help shape your career.

Development programs to help you grow in your current role and beyond. Whether you’re looking to join us for a season or a long-term career, you can grow at Carter’s.

What You’ll Do:

Welcome customers with a warm greeting and provide assistance with our product styles, features, and benefits

Confidently and proactively resolve issues for customers and balance a number of customers in a busy retail environment

Meet customer needs by assisting with omnichannel as needed to ensure a positive shopping experience

Execute and expedite point of sale/register transactions

Complete floor replenishment and shipment as needed

Articulate current promotional events and the brand loyalty program, including credit, to customers

Minimize store loss by providing exceptional customer service and maintaining a safe, clean store

Qualities we’d love in a candidate:

A positive and solutions-oriented mindset

Demonstrated customer service and engagement skills

Effective and professional verbal and written communication skills

The ability to manage multiple tasks at once

You can:

Lift 40 pounds as needed, with frequent bending, stooping, reaching, pushing, and pulling

Stand or walk for extended periods of time; climb up and down a ladder

Provide availability that may include days, nights, weekends, and holidays as scheduled

Carter’s for all:
Carter's is an Equal Opportunity and Affir... Action employer. (Minority/Female/Disability/Veteran).

Additional information:
Applications will be accepted until at least 7 days after the posting date.
Carter's does not use AI to make any decision in our hiring process.

NOTE: This job description is not all-inclusive. The duties described may be changed or reassigned at the discretion of management, and the employee may be required to perform duties that are not listed in the job description. Carter’s may reasonably alter your duties, responsibilities, job title, and location. *Source: Circana/ Consumer Tracking service, U.S. dollar share, 12 months ending September 2023

Compensation for this position ranges from $12.50 - $14.50 per hour based on experience and location.

Carters is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity, sexual orientation, national origin, genetics, disability, age, veteran status, or any other status protected by federal, state, or local law.