Sales Associate

Norman's Gift Shops, Inc.; Wilkes-Barre Township (Luzerne County); On-site; USD 17,000 - 22,000; Part time

Benefits offered by this job

Flexible Schedule

25% employee discount

Incentive contests

Job summary

Norman’s Hallmark in Wilkes-Barre, PA, seeks a Part Time Sales Associate for its Arena Hub Plaza location opening mid to late November 2026. You will help customers with a caring, team-oriented approach, learn product knowledge, and support selling goals while handling a POS system and restocking shelves.

The role offers a flexible schedule, a 25% employee discount, and incentive contests. Norman’s Hallmark is an equal opportunity employer.

Qualifications

• Must be 16 years of age or older.
• Ability to work a flexible schedule including events, holidays, evenings, and weekends.
• Strong aptitude for basic math functions including percentages and general arithmetic.
• Stand/walk for extended periods; able to lift up to 40 pounds.

Responsibilities

• Provide a caring team atmosphere and connect with customers to drive sales.
• Learn and share product knowledge to assist customers effectively.
• Meet Crown Rewards enrollment goals on a consistent basis.
• Learn the register system and ensure accuracy at the point of sale.
• Restock displays and perform other duties as assigned.

Skills

Customer service

Cash handling

Selling skills

Mathematics

Team player

Communication

Tools

Register system

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

NORMAN’S, the premiere, and fastest growing employee-owned Hallmark Gold Crown retailer in the East, is seeking a qualified Part Time Sales Associate for our location at our new location at the Arena Hub Plaza, located in Wilkes-Barre, PA, opening mid to late November 2026 . We are in the business of helping people capture their emotions and share them with one another. Our customers entrust us to help them show how much they care, to commemorate their most special occasions, provide comfort through challenging times, and to celebrate the everyday moments in between.

WHAT WE ARE LOOKING FOR:

Our retail teams are driven to reach store goals while delivering a memorable genuine experience to each of our customers. Our Sales Associates are the key contributors in providing a ‘caring team’ atmosphere for our customers. They are most accessible to the consumer and are the primary resource of knowledge on the sales floor. We expect our Sales Associates to show initiative, be a team player, and exemplify excellence during every aspect of the customer experience.

• Infuse our Customer CARE program into the culture of the store in which you drive retail sales by genuinely connecting with the customer, building relationships, and earning her business.
• Belief that the customer always comes first and is the most important individual to our business.
• Meet store specific Crown Rewards program enrollment goals on a consistent basis.
• Ability to learn and be efficient with our register system to ensure a pleasant point of sale experience for our customers. Accountable for cash register accuracy and basic mathematical skills.
• Learn and utilize outstanding selling skills during customer interactions to build sales and drive customer satisfaction.
• Proactively learn retail product knowledge for all merchandise to use when selling to the customer.
• Maintain and restock displays as directed by store management.
• Perform additional duties as assigned.

BE A PART OF OUR TEAM

Do you like to inspire meaningful relationships and enhance people’s lives? Do you like to celebrate others? Do you take pride in everything you do? If this sounds like something you relate to and enjoy working with people, we definitely need to connect!

Basic Qualifications:

• Must be 16 years of age or older .
• Ability to work a flexible schedule that meets the needs of the business, including events, holidays, evenings, and weekends.
• Strong aptitude for basic math functions including percentages and general arithmetic.
• Ability to continuously stand/walk; frequently push/pull; occasionally bend/stoop/crawl/reach above shoulders/kneel; climb a ladder, and carry up to 40 pounds, e.g., fixture parts and cartons.

BENEFITS AND PERKS:

• Flexible Schedule
• A lucrative 25% off shopping discount on merchandise purchased in our stores.
• Incentive contests throughout the year

Norman’s Hallmark is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, age, pregnancy, national origin, physical or mental disability, genetics, sexual orientation, gender identity, veteran status, or any other legally protected status.