Sales Associate

Foot Locker; Wilkes-Barre (Luzerne County); On-site; USD 15,000 - 18,000; Full time

Benefits offered by this job

Employee Discount

Flexible Pay Options

Career Development & Advancement Opps

Job summary

Foot Locker is hiring for a Customer Experience & Sales role in Wilkes-Barre, PA. Help customers with head-to-toe looks, prepare footwear, and drive sales while maintaining a fun, energetic store environment.

You will assist with online orders, restocking, and store upkeep, ensuring safety and confidentiality. The position offers flexible hours, including evenings, weekends, and holidays, in a culture that values teamwork and community impact.

Qualifications

• Passion for footwear, fashion, sport, and youth culture.
• Comfortable talking with people and helping customers.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, motivated, a great teammate, and eager to learn.

Responsibilities

• Welcome customers and help make the store a fun place to shop.
• Help customers build head to toe looks by preparing footwear and presenting apparel and must have add ons.
• Drive sales by sharing knowledge of the products and helping customers find what they’ll love.
• Pick, pack, and ship online orders with care so they’re ready to go and arrive on time.
• Help with daily store tasks like restocking, maintaining or upkeeping of fitting room, cash handling, and keeping the floor clean and organized.
• Maintain store visuals and recovery standards so the store is always customer ready.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Handle all company and customer information responsibly and maintain confidentiality at all times.

Skills

Footwear passion

Customer communication

Flexible hours

Team player

Job description

Overview

Great brands reflect culture. The best ones help shape it. At Foot Locker, we’re rooted in sport, powered by style, and driven by the communities that move both. From Foot Locker and Kids Foot Locker to Champs Sports, WSS, and atmos, our brands sit at the intersection of sport, style, and self-expression. As part of the DICK’S Sporting Goods family, you’re backed by the resources, reach, and career opportunities of a world-class sports company. That unleashes Foot Locker to keep pushing forward with the agility and edge that define the brand. We’re looking for great people who want to influence culture and the generation that is shaping what’s next. Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the communities we serve. Come change the game with us.

What You’ll Do

Customer Experience & Sales

• Welcome customers and help make the store a fun place to shop.
• Help customers build head to toe looks by preparing footwear and presenting apparel and must have add ons.
• Drive sales by sharing knowledge of the products and helping customers find what they’ll love.
• Pick, pack, and ship online orders with care so they’re ready to go and arrive on time.

Store Ops & Execution

• Help with daily store tasks like restocking, maintaining or upkeeping of fitting room, cash handling, and keeping the floor clean and organized.
• Maintain store visuals and recovery standards so the store is always customer ready.
• Follow all safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
• Handle all company and customer information responsibly and maintain confidentiality at all times.

Teamwork & Culture

• Work together with teammates and leaders to crush store goals.
• Take part in training and coaching: learn, grow, and level up.
• Bring positive energy and help create a respectful, inclusive, team oriented environment.
• Have a solution-oriented mindset.
• Jump in where needed to support the team.

Qualifications

• Passion for footwear, fashion, sport, and youth culture.
• Comfortable talking with people and helping customers.
• Ability to work flexible hours including evenings, weekends, and holidays.
• Reliable, motivated, a great teammate, and eager to learn.

What Success Looks Like

• Engagement: Bring hustle to the floor, move with purpose, and stay attentive to customers, teammates, and store needs.
• Sales: Help drive store sales and conversion through great customer interactions.
• Customer Experience: Always on, Never no! Bring a positive, can do attitude and look for ways to say yes to customers.
• Execution: Completes daily tasks accurately and on time.
• Team: We win as one! Show up as a supportive, reliable teammate with a positive attitude.

Ready to bring your passion to the sales floor and be part of sneaker culture?

Interview Guidelines

At Foot Locker, we value innovation, authenticity, and integrity in all that we do. To uphold the security and fairness of our hiring process, we ask that candidates refrain from using AI tools, including ChatGPT, during interviews and assessments. To ensure a smooth and secure experience, please review the following guidelines:

• Cameras must be on for all virtual interviews.
• AI tools are strictly prohibited during interviews or assessments.

We appreciate your understanding and cooperation as we work together to create a transparent and equitable hiring experience.

Benefits

Compensation & Benefits

Rate of Pay: $11.50 / hour

Total rewards may include:

• Employee Discount
• Flexible Pay Options
• Career Development & Advancement Opportunities