Sales Associate

Diamonds Direct; Troy (MI); On-site; USD 35,000 - 60,000; Full time

Benefits offered by this job

Unlimited earning potential

Career development opportunities

No push to sell warranties or add-ons

Job summary

Diamonds Direct is seeking a Jewelry Sales Associate to deliver luxury service to discerning customers. You will leverage extensive product knowledge of our diamond inventory and designer collections to guide personalized purchases while building lasting client relationships.

The role emphasizes a customer-first approach, with an emphasis on professional presentation and a high standard of service. Join a fast-paced, family-oriented environment that values ownership, career development, and a

Qualifications

• Experience in luxury sales, especially diamonds, is preferred.
• Strong customer service and relationship-building focus.
• Keen eye for detail with well-organized work habits.
• Professional appearance and demeanor expected.
• Availability to work Saturdays (peak sales day).

Responsibilities

• Provide top-tier luxury jewelry sales and customer service.
• Build lasting relationships with clients and position the store as the go-to for diamonds.
• Utilize product knowledge to guide informed, personalized purchases.
• Manage the sales process with thorough follow-through after sale.
• Maintain a well-organized, professional sales floor and process.

Skills

Customer service

Relationship-building

Organized

Attention to detail

Professional demeanor

Education

GIA certification (preferred)

Job description

Overview

At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO’s. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO’s exhibit humility, as in order for the business to succeed here, it takes EVERYONE!

As a Jewelry Sales Associate with Diamonds Direct, you will step into a role that offers a unique blend of luxury, creativity, and customer-focused service. You will have access to a vast inventory and top designers in the industry, enabling you to offer unparalleled choices to your customers. Join us in a fast-paced, family-oriented environment where your passion for luxury jewelry and commitment to exceptional customer service will shine.

Responsibilities

• Customer Service Excellence: Provide top-notch service by always prioritizing the customer’s needs. Ensure a memorable shopping experience from the initial greeting to post-sale follow-up.
• Relationship Building: Cultivate lasting relationships with customers, positioning Diamonds Direct as their go-to destination for luxury jewelry.
• Product Knowledge: Utilize extensive knowledge of our inventory and designer collections to guide customers in making informed and personalized choices.
• Sales Process: Manage the sales process with a focus on what’s best for the customer, including detailed follow-through after the sale.
• Organizational Skills: Maintain a well-organized work environment, paying close attention to detail in all aspects of the sales process.
• Professionalism: Uphold a professional demeanor and appearance that reflects the high standards of Diamonds Direct.

What’s in it for You?

• Unlimited Earning Potential: Enjoy a rewarding compensation structure with no quotas or team goals.
• Career Development: Benefit from our investment in your career growth and development within the luxury jewelry industry.
• Freedom from Pressure: No push to sell warranties, credit applications, or additional products.

Requirements

• Experience: Previous experience in luxury sales and/or diamonds sales preferred. GIA certification is a plus.
• Availability: Must be able to work Saturdays, as it is a peak day for sales.
• Skills: Strong focus on customer service and relationship-building. Well-organized with a keen eye for detail. Professional demeanor and appearance.