Sales Associate

J.Crew; Troy (MI); On-site; USD 18,000 - 22,000; Full time

Benefits offered by this job

Discount on products

401(k) plan with company matching

Bonus programs

Entertainment/travel/fitness discounts

Job summary

J.Crew in Troy, MI is seeking a Sales Associate to embody our brand with personal style and hospitality. You will help customers discover their look and collaborate with teammates to drive store performance, delivering a seamless, welcoming experience that reflects our standards of service and inclusivity.

You stay current with fashion trends, embrace teamwork, and adapt to a fast-paced environment, including nights, weekends, and holidays.

Qualifications

• Be at least 18 years old and ready to support customers with style.
• Stay current with fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy in daily tasks.
• Innovate and adapt to changing needs and seasonal demands.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Provide a seamless and authentic customer experience aligned with the brand.
• Drive sales while meeting or exceeding service expectations.
• Assist in store tasks and product handling as directed by management.
• Share customer feedback and insights with leadership.

Skills

Customer service

Sales

Teamwork

Flexibility

Problem-solving

Job description

Our Story

J.Crew gets you dressed every day, for every occasion.

Since 1983, we've been creating classics that feel familiar and refreshingly new, crafted with unbeatable quality and distinctive point of view-it's no wonder we've been in your closet for four decades and counting.

Today, we continue to do the classics our way, inspiring not only how you shop but how you define your personal style. Our commitment runs deeper than just making great clothes-we're proud of our role in getting you dressed with confidence, character, and celebrating a distinctly American sensibility that makes us who we are.

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You'll Do

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Who You Are

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Some Perks and Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• See our full list of benefits here

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $13.73 - $15.52

At J.Crew Group (JCG) we aim to pay competitively for our company's size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate's geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group's competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.