Sales Associate

LensCrafters; Traverse City (MI); On-site; USD 17,000 - 22,000; Full time

Job summary

LensCrafters in Traverse City, MI is seeking a full-time Sales Associate to deliver an exceptional eyewear shopping experience. You will help customers select frames, explain lens options, and support eye care professionals to ensure accurate measurements and fittings.

The role emphasizes teamwork, reliability, and strong communication as you contribute to store goals, handle POS transactions, and uphold a welcoming, organized environment for every guest.

Qualifications

• High School Diploma or GED.
• 1+ years experience in retail or customer service.
• Familiarity with point of sale systems, computers & calculators with basic phone and math skills.
• Embrace new technology & change with high level of accuracy.
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals.
• Strong communication skills (both oral and written).
• Self-motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment.

Responsibilities

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend specific lenses and lens coatings.
• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
• Conducts measurements using appropriate optical tools and consults with Optician as needed.
• Acts as a positive store presence and fosters professional relationships with peers, management, doctors and support staff.
• Maintains store appearance and inventory to be clean, attractive and organized.
• Supports inclusive culture by treating customers and colleagues with respect.

Skills

Strong communication

Teamwork

Sales mindset

Adaptability

Attention to detail

Education

High School Diploma or GED

Tools

Point of sale systems

Job description

Total Rewards: Benefits/Incentive Information

LensCrafters is a place for visionaries. We’ve got a vision for pairing state-of-the-art technology with a truly personal approach to eye care.

Requisition ID: 942535

Store #: 005579 LensCrafters

Position: Full-Time

Job Description

GENERAL FUNCTION

The Sales Associate sets the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time. The role of Sales Associate helps establish LensCrafters as the premier destination for all vision needs in your community.

Major Duties & Responsibilities

• Consistently deliver sales plan and company objectives through cultivating existing customer relationships and building new ones.
• Utilizes optical prescription to recommend specific lenses and lens coatings.
• Assists patients in the selection of frames and coordinates frames with optical measurements assisting our customers in choosing the perfect vision solution.
• Conducts measurements using appropriate optical tools and consults with Optician as needed.
• Actively participates and contributes to a positive store environment, fostering strong, professional relationships with peers, management, doctors and support staff (Target Host partners).
• Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
• Helps foster an inclusive culture by treating customers and colleagues with respect

Basic Qualifications

• High School Diploma or GED
• 1+ years experience in retail or customer service
• Familiarity with point of sale systems, computers & calculators with basic phone and math skills
• Embrace new technology & change with high level of accuracy
• Ability to sell through use of sales skills and accountability for sales results, with a desire to meet goals
• Strong communication skills (both oral and written)
• Self-Motivator with a demonstrated ability to multi-task; ability to respond flexibly in a quickly changing environment

LensCrafters is a part of Luxottica, N.A. Luxottica is a leader in the design, manufacture and distribution of fashion, luxury and sports eyewear.

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first-class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.