Sales Associate

interstate; Town of Middleton (WI); On-site; USD 27,000 - 36,000; Full time

Job summary

Interstate Batteries in Middleton, WI is seeking a Sales Associate to provide fast and friendly service, assess customer needs, and maintain a clean, shoppable store. You will also handle transactions, assist with inventory, and perform basic battery testing and installation.

This role requires flexibility to work evenings, weekends, and holidays, and prior retail or delivery experience is preferred. A valid driver’s license and clean driving record are expected as part of the role.

Qualifications

• Age 18 or older.
• High school diploma or equivalent preferred.
• Retail or customer service experience preferred but not required.
• Delivery driving experience preferred.
• Clean driving record and valid driver qualifications.
• Strong communication and interpersonal skills.
• Ability to work flexible hours including evenings, weekends, holidays.
• Basic math skills and cash handling.
• Able to pass pre-employment background check.

Responsibilities

• Provide exceptional, friendly customer service in a fast-paced retail environment
• Greet customers with a positive attitude and smile
• Engage customers to understand their needs using open-ended questions
• Maintain strong product knowledge to confidently assist and advise customers
• Promote offers and current sales to enhance the customer experience
• Explain product features and benefits clearly
• Drive sales by recommending options and add-ons
• Meet or exceed sales goals and performance expectations
• Process transactions and handle cash and card payments via POS
• Assist with inventory tasks including receiving and stocking
• Keep store clean, stocked and easy to shop
• Perform basic battery testing and installation
• Complete local deliveries using company vehicle when needed
• Follow driver program requirements; teamwork and individual performance

Skills

Communication

Interpersonal skills

Cash handling

Sales skills

Delivery driving

Flexible_schedule

Education

High school diploma or equivalent

Job description

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch.

be your best self

At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us!

Purpose of Job:

The Sales Associate provides fast and friendly service by actively seeking out customers to assess their needs and provide assistance. This role maintains the condition of the sales floor, ensuring that it is clean and shoppable. They will also make deliveries and test/install car batteries.

Job Components:

• Provide exceptional, friendly customer service in a fast-paced retail environment
• Greet every customer with a positive attitude & smile
• Engage customers to understand their needs using open-ended questions
• Maintain strong product knowledge to confidently assist and advise customers
• Promote special offers, and current sales to enhance the customer experience
• Explain product features and benefits in a clear and helpful way
• Drive sales by recommending “good, better, best” options and related add-on items
• Meet or exceed individual sales goals and performance expectations
• Accurately process transactions and handle cash and card payments via a Point of Sale System
• Assist with inventory tasks, including receiving, stocking, and organizing merchandise
• Keep the store clean, well-stocked, and easy to shop
• Perform basic battery testing and installation, including automotive batteries
• Complete local deliveries using a company vehicle, as neededli>
• Follow / fulfill all driver program requirements, as specified by the manager
• Team-oriented environment with individual performance expectations

Qualifications:

• At least 18 years of age
• High school diploma or equivalent preferred
• Previous retail or customer service experience (preferred but not required)
• Previous delivery driving experience is preferred
• Must have a clean drivers record AND meet driver qualifications requirements
• Strong communication and interpersonal skills
• Ability to work flexible hours, including evenings, weekends, and holidays
• Basic math skills and comfort handling cash transactions
• Ability to successfully complete a pre-employment criminal background check

Scope Data:

• Interacts professionally with fellow Team Members
• Operate with integrity and demonstrate a positive attitude

Work Environment:

• Position requires sitting, standing, walking, bending, twisting, reaching, stooping, climbing, kneeling, and lifting.
• Be able to regularly lift and/or move up to 50 lbs, without assistance and occasionally lifting up to 75lbs
• Work involves some irregularities and difficulties with repetitive and varied tasks.
• Primarily retail store setting, however, frequently exposed to dirt, dust, fumes, temperature extremes, dampness and battery acid as is normal to warehouse environment in this business
• Stress associated with workplace pressure and the retail environment.
• Exposed to the hazards of the road when operating or riding in a vehicle

Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us.

Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.