Sales Associate

J.Crew Factory; Topanga (CA); On-site; USD 25,000 - 26,000; Part time

Benefits offered by this job

60% discount on branded products

Competitive base pay

401(k) plan with company matching

Other discounts (travel, entertainment

Job summary

J.Crew Factory’s Sales Associate role invites you to bring personal style and warmth to the sales floor. You’ll help customers discover looks and collaborate with teammates to drive business, delivering a welcoming, inclusive experience that reflects the brand.

You’ll support store operations, stay current with fashion trends, and demonstrate teamwork and problem-solving in a fast-paced environment. Flexible scheduling includes nights, weekends, and holidays.

Qualifications

• Must be 18 years or older.
• Passionate about the brand, customers and teams.
• Stay current with fashion trends and industry developments.
• Embrace teamwork, flexibility and courtesy in tasks.
• Excellent problem-solving skills and adaptability.

Responsibilities

• Provide seamless, authentic customer experiences aligned with the brand.
• Drive sales while meeting or exceeding service expectations.
• Assist in store tasks and operations as directed by management.
• Share customer feedback and insights with the team.

Skills

Customer service

Retail experience

Teamwork

Problem solving

Flexible scheduling

Fashion trends

Job description

Our Story

We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there always deals waiting for you… 24 hours a day, seven days a week.

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You’ll Do

• Provide a seamless and authentic customer experience that is an extension of the brand.

• Drive sales while exceeding selling and service expectations for our customers.

• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.

• Share customer feedback and insights with the management team.

Who You Are

• Are at least 18 years old.

• Passionately support our brand, customers, and teams.

• Stay up to date with current fashion trends and industry developments.

• Embrace teamwork, flexibility, and courtesy while executing tasks.

• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.

• Have scheduling flexibility, including nights, weekends and holidays.

• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Some Perks and Benefits

• Competitive base pay and bonus programs

• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell

• Entertainment, travel, fitness, and mobile technology discounts

• 401(k) plan with company matching donations

See our full list of benefits here

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $18.42 - $19.10

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job‑related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.