Sales Associate

Foot Locker, Inc.; Thousand Oaks (CA); On-site; USD 19,889 - 28,326; Full time

Job summary

Join a leading retailer as a Retail Associate where your focus will be on providing exceptional customer service in a warm and friendly environment. You will engage with customers, share product knowledge, and contribute to a positive shopping experience while achieving personal goals aligned with the team's standards.

Qualifications

• 0-3 years of retail experience.
• Flexible availability, including nights, weekends, and holidays.
• Ability to initiate and complete tasks independently.

Responsibilities

• Ensure high levels of customer satisfaction by being knowledgeable about products.
• Deliver sales and outstanding customer experience.
• Engage with customers by asking open-ended questions.

Skills

Customer Engagement

Sales Service

Product Knowledge

Job description

Overview

You shop here all the time. So why not work here? As part of a team, your primary focus is to create a warm and friendly shopping environment by providing exceptional customer service. You will be responsible for knowing and achieving personal productivity goals in line with the division’s standards.

Even newcomers are welcome to start on our team!

Responsibilities

1. Ensure high levels of customer satisfaction by being knowledgeable about all products offered and collaborating with co-workers to provide excellent sales service.
2. Deliver sales, outstanding customer experience, and meet operational expectations.
3. Maintain personal and team productivity goals.
4. Engage with every customer by asking open-ended questions to assess their needs.
5. Learn and share expertise about products and trends to meet customer needs.
6. Stay informed about all product knowledge and current or upcoming trends.
7. Contribute to a positive and inclusive work environment.

Qualifications

1. 0-3 years of retail experience.
2. Confident and comfortable engaging with customers to deliver an elevated experience.
3. Motivated to achieve great results driven by enthusiasm for interacting with customers and athletic products.
4. Ability to initiate and complete tasks independently.
5. Flexible availability, including nights, weekends, and holidays.

Benefits

Rate of Pay: $17.50 / hour