Sales Associate

Guess Inc.; Tallahassee (FL); On-site; USD 16,531 - 22,041; Full time

Job summary

GUESS Factory in Tallahassee is seeking a Customer-Facing Sales Associate to drive store sales and deliver a positive shopping experience for every guest. You will greet customers, provide product information, maintain clean, appealing displays, assist with fitting rooms and the cash wrap, participate in inventories, and support management with daily operations and store meetings.

This role requires a flexible schedule including evenings, weekends and holidays, and a willingness to follow GUESS

Qualifications

• Customer service skills required.
• Retail experience preferred.
• Team player in a fast-paced environment.
• Flexible schedule including evenings, weekends, and holidays.
• Must be able to lift up to 30 pounds and stand for extended periods.

Responsibilities

• Greet customers and provide product information.
• Maintain clean, appealing displays and store presentation.
• Assist with fitting rooms and cash wrap; upsell where appropriate.
• Meet or exceed Sales per Hour targets as directed by management.
• Participate in inventory, meetings, and other store duties.

Skills

Customer service

Retail experience

Teamwork

Flexibility

Physical stamina

Job description

Position Overview

The Sales Associate is responsible for sales generation and delivering a positive customer experience. The Sales Associate will also handle a variety of operational duties as assigned by the store management team (e.g., housekeeping duties, visual presentation standards, etc.).

Reports To

Store Management

Essential Functions

Customer Experience

• Greeting Customers: Greet customers immediately upon entering the store with a smile and sincere non-business-like greeting.
• First Impressions: Create a positive first impression for the customer through an energetic attitude and adherence to dress code.
• Store Standards: Maintain a sparkling clean and organized environment by adhering to store standards and cleanliness.
• Product Information: Provide customers with current relevant information about the product.
• Fitting Room Service: Provide quality service in the fitting rooms, follow up with customers in a timely manner, maintain cash wrap cleanliness, and attempt to add on to the sale.
• Cash Wrap Efficiency: Provide efficient service at the cash wrap, offer Gift Cards, maintain cash wrap cleanliness, and capture customer information in the database.
• Customer Appreciation: Sincerely thank all customers for shopping at GUESS as they exit the store.

Cooperation & Dependability

• Task Completion: Satisfactorily complete all duties as assigned by management.
• Punctuality: Be punctual and adhere to the designated work schedule.
• Teamwork: Be flexible and work well with peers and management to accomplish duties.
• Policy Adherence: Follow GUESS Policies and Procedures 100%.
• Housekeeping: Perform housekeeping duties as required.

Personal Performance

• Sales Goals: Meet or exceed the Sales per Hour (SPH) result as assigned by management.

Miscellaneous Responsibilities

• Meetings and Functions: Participate in and attend all store meetings and other related functions.
• Positive Attitude: Represent a positive attitude toward the merchandise and the company.
• Inventory Participation: Participate in all inventories.
• Additional Duties: Assume and complete other duties as assigned by store management.
• Physical Requirements: Ability to perform heavy lifting in excess of 30 pounds and stand for a minimum of eight hours during scheduled shifts.

Job Requirements

• Customer Service Skills: Excellent communication and customer service skills.
• Retail Experience: Previous retail experience preferred.
• Team Player: Ability to work well in a team-oriented environment.
• Flexible Schedule: Ability to work flexible hours, including evenings, weekends, and holidays.
• Physical Stamina: Ability to walk, reach with hands and arms, stoop, kneel, crouch, and balance on a frequent basis.

Brand

GUESS Factory

Store

7145

Store Address

1500 Apalachee Pkwy. - Tallahassee, FL 32301

Notice of E-Verify Participation

Right to Work status is verified through E-Verify program.