Sales Associate

Family Express; St. John (IN); On-site; USD 28,000 - 35,000; Full time

Job summary

Family Express is looking for a Sales Associate in St. John, Indiana. This role involves interacting with customers, maintaining store standards, and executing merchandising plans. Candidates should have strong customer orientation and effective communication skills.

Must be at least 21 years old and have a high school diploma. The position may require working flexible shifts and handling physical demands. Experience in retail is a plus.

Qualifications

• Must be at least 21 years of age.
• Must pass all competency tests.
• Reliable transportation.
• Ability to read, write, and understand English.

Responsibilities

• Build relationships and serve as a product brand advocate.
• Complete accounting and auditing functions.
• Maintain store standards including safety and cleanliness.
• Assist with recruiting quality applicants.
• Maximize sales and gross profit dollars.

Skills

Strong customer orientation

Excellent interpersonal communication

Time management and multitasking

Situational awareness

Problem analysis and resolution

Education

High School diploma or equivalent

2–4 year college degree

Job description

Description

Sales Associate

Job Title

Sales Associate

FLSA Status

Non-Exempt

Department

Operations

Reports To

Store Manager

Position Summary

The Sales Associate is a position that effectively and professionally interacts and builds relationships with our customers.

General Purpose

To provide our customers with total satisfaction. To serve our community through volunteerism and produce a return on assets which will assure the future prosperity of our employees and our company. To be an ambassador of our “Living Brand” by building relationships with our customers.

Role Qualifications

• Must be at least 21 years of age.
• Must pass all competency tests.
• Must have at least a High School diploma or equivalent.
• Reliable transportation.
• Must be able to travel daily between all Family Express locations or other non‑Family Express locations when necessary.

Position Responsibilities

• Meets and exceeds expectations of the Family Express culture including building relationships, promoting the Living Brand, and serves as a product brand advocate as outlined in the Culture Audit expectations.
• Complete all daily, weekly, monthly accounting, banking, and auditing functions using company approved accounting procedures.
• Effectively operates and maintains approved store equipment.
• Ensure proper safety, maintenance, cleanliness, and image standards are maintained for the entire store through store image reviews, proper merchandising, safety audits, and proper use of the daily and weekly shift duties lists.
• Assists store manager with recruiting quality applicants.
• Ensures store security and safety for all customers and employees. Promptly report any incident.
• Assists Store Manager by maximizing sales and gross profit dollars by responsible and profitable marketing of merchandise and proper product availability and display.
• Execute merchandising plans utilizing proper merchandising techniques to ensure products are effectively displayed and promoted in‑store.
• Other duties as assigned.

Requirements

Essential Skills and Experience

• Situational awareness.
• Strong customer orientation.
• Time management, multitasking, productivity, and a sense of urgency.
• Excellent interpersonal and highly effective communication skills.
• Commitment to company mission and values.
• Basic mathematical and computer proficiency.
• Constructively deals with conflict.
• Adaptability, flexibility, and receptiveness to change.
• Problem analysis and resolution at functional and strategic level.
• Effective decision making based on sound judgment and reasoning.
• Ability to read, write, and understand English.

Nonessential Skills And Experience

• 2–4 year college degree.
• Previous retail experience.

Reporting To This Position

No direct reports.

Physical Demands And Work Environment

• Physical Demands: While performing the duties of this job, the employee is required to stand for prolonged periods; work up to ten (10) hour shifts, reach, climb, balance, stoop, mop, sweep, change garbage, kneel, crouch; talk and hear; taste and smell. The employee must occasionally lift and/or move up to 50 lbs. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to focus.
• Work Environment: Must have flexibility to work all shifts, all days of the week, when necessary. Ability to tolerate extreme temperatures for a minimum of 30‑minute intervals. Exposure to cleaning solvents.