Sales Associate

Jobtailor; South Burlington (VT); On-site; USD 42,000 - 54,000; Full time

Job summary

Jobtailor in South Burlington, VT is seeking a Showroom Sales Associate to greet customers, present products and close sales, collaborating with contractors and homeowners.

You will build relationships, maintain displays, quote projects, and stay current on kitchen/bath and lighting products. High school diploma required; practical showroom experience preferred.

Strong communication, math, and computer skills are essential; expect occasional cold-calling and participation in promotions.

Qualifications

• Knowledge of the kitchen and bath or lighting industry.
• Strong solutions-based selling and closing techniques.
• Comfortable cold calling and pursuing new customers to achieve sales goals.
• Strong math skills.
• Knowledge of common computer applications and internet search techniques.
• Customer service orientation.
• Strong communication and interpersonal skills.
• Assertiveness.
• Excellent organizational and time management skills; ability to prioritize.
• Good problem-solving and conflict resolution skills.
• High school diploma or GED.
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Demonstrated proficiency as a Showroom Sales Associate.

Responsibilities

• Greet visitors by phone and in person in a friendly, professional manner.
• Achieve sales success by meeting with and selling to Sink & Spout customers: plumbing contractors, general contractors, builders & remodelers, designers, architects, homeowners.
• Be aggressively mindful of all specified sales and gross profit goals and the products that can best help achieve them.
• Demonstrate proficiency in CSD, the companys order entry and inventory system.
• Promptly prepare and distribute quotes to all involved in a project (homeowner, contractor, etc.).
• Prepare and maintain Specbooks for customers.
• Follow up on all quotes in a timely manner until a sales order is closed or rejected.
• Work collaboratively with the contractor/builder/etc. to help ensure the project runs smoothly and on time.
• Proactively keep the customer apprised of the status of their order.
• Continue to build a network of repeat customers, particularly within the trades.
• Maintain accurate pricing on all displays.
• Work with the Showroom Director to ensure all product displays in good condition and up to date.
• Continue to develop knowledge and expertise on all the products and lines displayed in the store as well as industry trends.
• Participation in meetings, marketing events and training events, both live and virtual, offered by the company and/or product vendors.
• Help to develop and implement in-store promotions and events in collaboration with the Showroom Director and the Marketing team.
• Keep the store environment (including desk area) and product literature clean, neat and attractive.
• Monitor exterior storefront to ensure it is neat and tidy, e.g. windows, doors, sidewalks, plantings.
• Perform all duties in a consistently safe manner, and adhere to all company safety policies.
• Perform other duties as assigned.
• Maintain a professional appearance.

Skills

Sales

Customer service

Cold calling

Math

Communication

Interpersonal skills

Time management

Problem solving

Conflict resolution

Showroom knowledge

Industry knowledge

Education

High school diploma or GED

Tools

Computer applications

Job description

Responsibilities

• Greet visitors by phone and in person in a friendly, professional manner.
• Achieve sales success by meeting with and selling to Sink & Spout customers: plumbing contractors, general contractors, builders & remodelers, designers, architects, homeowners.
• Be aggressively mindful of all specified sales and gross profit goals and the products that can best help achieve them.
• Demonstrate proficiency in CSD, the companys order entry and inventory system.
• Promptly prepare and distribute quotes to all involved in a project (homeowner, contractor, etc.).
• Prepare and maintain Specbooks for customers.
• Follow up on all quotes in a timely manner until a sales order is closed or rejected.
• Work collaboratively with the contractor/builder/etc. to help ensure the project runs smoothly and on time.
• Proactively keep the customer apprised of the status of their order.
• Continue to build a network of repeat customers, particularly within the trades.
• Maintain accurate pricing on all displays.
• Work with the Showroom Director to ensure all product displays in good condition and up to date.
• Continue to develop knowledge and expertise on all the products and lines displayed in the store as well as industry trends.
• Participation in meetings, marketing events and training events, both live and virtual, offered by the company and/or product vendors.
• Help to develop and implement in-store promotions and events in collaboration with the Showroom Director and the Marketing team.
• Keep the store environment (including desk area) and product literature clean, neat and attractive.
• Monitor exterior storefront to ensure it is neat and tidy, e.g. windows, doors, sidewalks, plantings.
• Perform all duties in a consistently safe manner, and adhere to all company safety policies.
• Perform other duties as assigned.
• Maintain a professional appearance.

Requirements

• Knowledge of the kitchen and bath or lighting industry and/or a strong desire to learn.
• Strong solutions-based selling and closing techniques.
• Comfortable cold calling and pursuing new customers to achieve sales goals.
• Strong math skills.
• Knowledge of common computer applications and internet search techniques.
• Customer service orientation.
• Strong communication (written and verbal) and interpersonal skills.
• Assertiveness.
• Excellent organizational and time management skills; ability to prioritize.
• Good problem-solving and conflict resolution skills.
• High school diploma or general education degree (GED).
• One to three months related experience and/or training; or equivalent combination of education and experience.
• Demonstrated proficiency as a Showroom Sales Associate.