Sales Associate

Madewell Stores Madewell, Inc.; Short Hills (NJ); On-site; USD 22,000 - 23,000; Full time

Benefits offered by this job

Competitive base pay

Discount on Madewell products

401(k) plan with company matching

Job summary

Madewell Stores Madewell, Inc. is seeking a Sales Associate to embody the brand with personal style and passion on the sales floor.

You will help customers discover their look and collaborate with teammates to drive business success, delivering a seamless experience with kindness and inclusivity. You will assist in achieving sales goals, support store operations, and share customer insights with management.

Qualifications

• Demonstrates passion for brand and fashion trends.
• Delivers seamless, authentic customer experiences.
• Supports team with a collaborative approach.
• Maintains energy on the sales floor during shifts and peak hours.

Responsibilities

• Provide a seamless and authentic customer experience that reflects the brand.
• Drive sales while meeting and exceeding service expectations.
• Assist with store tasks and product organization as directed by management.
• Share customer feedback with the management team.

Skills

Customer service

Sales oriented

Teamwork

Flexibility

Job description

Our Story At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You’ll Do

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Who You Are

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Some Perks and Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations
• See our full list of benefits here

Hourly Range: $15.92 - $17.10

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.

COME JOIN THE TEAM! Whether you’re taking the first step in your career or are a professional looking for an exciting new opportunity, we offer a wide array of challenging and creative roles. We foster a collaborative, community-driven and innovative environment in our stores, home offices, and distribution and call centers. Our workplace should be a safe haven, where you flourish and succeed both as an individual and teammate. Discrimination, harassment and intimidation have no place in our offices, stores, or contact and distribution centers. We will not tolerate it in any form, and furthermore, it is illegal. This applies not only to our associates but also to vendors and customers. We explicitly prohibit discrimination based on the following legally protected characteristics: race, color, ancestry, national origin, religion, sex, pregnancy, childbirth and related medical conditions, marital status, age, sexual orientation, gender identification and expression, legally protected physical or mental disability, genetic information (including characteristics, testing and refusing to submit to a test), veteran status or any other basis protected under applicable federal, state or local law. Any behavior or acts that violate this policy will result in disciplinary action up to and including termination.