Sales Associate

Boot Barn; Santa Rosa (CA); On-site; USD 35,000 - 55,000; Full time

Job summary

Boot Barn is seeking a Sales Partner to engage with customers and create an exceptional in-store experience. You will embody our Mission, Vision and Values, demonstrating selling and service expertise, product knowledge, and POS proficiency.

You will work as part of a team to foster a service-driven culture, exceed expectations, maintain merchandising standards, and support floor moves and stock replenishment. Apply year-round for future opportunities.

Responsibilities

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; communicate product knowledge to the customer.
• Maintain and achieve measurable goals, including units per transaction, average dollar per transaction, item add-ons and customer information capture rates.
• Be informed of current merchandise promotions and advertisements.
• Maintain merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain cash/media accountability at POS.
• Develop skills and improve metrics by partnering with store leadership.

Job description

Our Sales Partners engage with customers and create an exceptional in-store experience. They embody Boot Barn's Mission, Vision and Values in their words and actions while demonstrating selling and service expertise, product knowledge, visual merchandising presentation skills and strong point-of-sale proficiency.

Boot Barn is where community comes first. We thrive on togetherness, collaboration, and belonging. We build each other up, listen intently, and implement out-of-the-box ideas. We celebrate new innovations, congratulate one another's achievements, and most importantly support each other.

At Boot Barn, we work together to make a positive impact on the world around us, and by working collectively with encouragement, we consider ourselves Partners. With the values of the West guiding us, Boot Barn celebrates heritage, welcomes all, and values each unique Partner within our Boot Barn community.

Our vision is to offer everyone a piece of the American spirit -- one handshake at a time.

This position is open year-round to address fluctuations in hiring needs. We encourage you to apply if you meet the qualifications and are interested in joining our team. While we regularly review applications, there is no specific timeline for hiring. Selected candidates will be contacted as positions become available throughout the year.

SALES PARTNER DUTIES

• Foster a service and selling culture; exceed overall expectations to build long-standing customer relationships.
• Become an expert in our product categories; understand and communicate product knowledge (including features and benefits) to the customer.
• Maintain and achieve measurable goals, including units per transaction (UPT), average dollar per transaction (ADT), item add-ons and customer information capture rates.
• Be informed and understand current merchandise promotions and advertisements.
• Maintain company-merchandising standards and assist in floor moves, display maintenance, merchandising, sales set up, and store housekeeping.
• Assist with processing merchandise as well as monitoring and replenishing floor stock.
• Accurately and efficiently complete all sales transactions and maintain proper cash and media accountabilities at POS registers.
• Actively seek new ways to develop skills and improve metrics by partnering with the store leadership team.
• Adhere to all local, federal and state laws in addition to Company policies, procedures, and practices.
• Performs any other duties that may be assigned by management.
• Demonstrates high level of quality work, attendance and appearance.