Sales Associate

American Giant; San Francisco (CA); On-site; USD 26,863 - 28,929; Part time

Job summary

A retail company is seeking a part-time Sales Associate in San Francisco, California. In this role, you will create engaging shopping experiences and assist customers with personalized service. You should have a love for the brand and at least 1 year of customer service experience in retail. Responsibilities include driving community engagement, assisting with in-store events, and maintaining operational standards. The salary ranges from $19.50 to $21.00 per hour.

Qualifications

• 1+ years of customer service experience in a retail environment preferred.
• Deep understanding and love for the American Giant brand.
• Ability to build relationships naturally, embracing individuality and diversity.

Responsibilities

• Initiates conversation and interacts with customers authentically.
• Utilizes technology to enhance the customer experience.
• Shares product knowledge and provides styling ideas.
• Takes initiative in job skills development to drive sales.
• Assists with daily projects focusing on customer experience.
• Adheres to company policies and maintains standards.

Skills

Customer service experience

Relationship building

Brand knowledge

Job description

Sales Associate Overview

The role of a Sales Associate at American Giant is to create an engaging shopping experience for our customers while working in a place where you can learn, connect, and share your love for style. At American Giant, you will be working closely with your peers to develop your service skills and cross-functionally engage with others.

*Must be at least 18+ years old or older

Sales Associate Experience + Qualifications

• 1+ years of customer service experience in a retail environment preferred
• Deeply understands and loves the American Giant brand
• Builds relationships naturally, embraces individuality and diversity

Sales Associate Customer Experience

• Initiates conversation and interacts with the customer in an authentic, personalized way.
• Utilizes technology to enhance the customer’s experience.
• Shares product knowledge, recommendations and personal experiences to engage with the customer.
• Suggests alternate products, complementary pieces, outfitting tips, and/or styling ideas based on the customer’s personal style and interests to build their basket.

Sales Associate Operations

• Takes initiative in development of job skills and knowledge to drive store sales and achieve operational results.
• Assists in the completion of daily projects while keeping the focus on the customer experience.
• Demonstrates awareness and adheres to Loss Prevention, Inventory Control, safety standards, and all other Company policies and procedures.
• Maintains Store/Back Stock standards.

Sales Associate Community & Events

• Assist with in‑Store Events.
• Help drive local community engagement.

Job Type: Part‑time

Salary: $19.50 - $21.00 per hour