Sales Associate

Premier Rental Purchase of Roanoke; Roanoke (VA); On-site; USD 17,000 - 22,000; Full time

Benefits offered by this job

401(k)

401(k) matching

Bonus based on performance

Dental insurance

Health insurance

Opportunity for advancement

Paid time off

Training & development

Vision insurance

Job summary

Roanokepremier is seeking a friendly Sales Associate to greet customers, process payments, support deliveries, and keep the showroom inviting. You’ll be the face of the store, delivering great service in a fast-paced, team‑oriented environment.

If you’re dependable, customer‑focused, and excited about growth opportunities, we’d love to have you on our team, where every day brings new chances to help customers and drive sales.

Qualifications

• High school diploma or equivalent required.
• Minimum 1 year of retail, sales or customer service experience preferred.
• Strong communication and people skills are essential.
• Positive attitude and team-oriented mindset required.
• Ability to multitask and stay organized in a fast-paced environment.
• Ability to lift up to 75 lbs.

Responsibilities

• Greet customers warmly and help them find products that fit their needs.
• Answer incoming calls professionally and direct customers appropriately.
• Assist customers with orders, applications, and product questions.
• Verify customer information and schedule delivery appointments.
• Follow up with customers after delivery to ensure satisfaction and build long-term relationships.
• Help drive sales through excellent customer service and product knowledge.
• Learn current promotions and advertising campaigns to confidently explain offers to customers.
• Assist with in-store marketing and promotional efforts.
• Contribute ideas to help attract new customers and grow the business.
• Process customer payments accurately, including in-store, delivery, and mailed payments.
• Maintain responsibility for balancing and handling the cash drawer.
• Create and maintain organized customer files and rental agreements.
• Enter customer information and agreements into the system accurately.
• Help keep the showroom clean, organized, and visually appealing.
• Ensure merchandise is clean, tagged, functional, and ready for customer demonstrations.
• Prepare returned items to be showroom-ready within company timelines.
• Verify pricing and displays follow company standards.
• Prepare merchandise ahead of scheduled deliveries.
• Help coordinate delivery routes for efficiency.
• Track inventory accessories such as remote controls and owner’s manuals.

Skills

Strong communication

People skills

Multitasking

Organization

Attention to detail

Lift up to 75 lbs

Customer service experience

Education

High school diploma, GED, or equivalent experience

Job description

Benefits

• 401(k)
• 401(k) matching
• Bonus based on performance
• Dental insurance
• Health insurance
• Opportunity for advancement
• Paid time off
• Training & development
• Vision insurance

Sales Associate

Reports To: Store Manager / Assistant Store Manager

Join a Team Where Your Energy, Personality & Customer Service Skills Matter

Are you outgoing, motivated, and great with people? Do you enjoy helping customers find what they need while working in a fast-paced, team-oriented environment? If so, we’re looking for a Sales Associate who’s ready to make an impact.

In this role, you’ll be the face of the store — helping customers, processing payments, supporting deliveries, keeping the showroom looking its best, and driving sales growth. Every day brings something different, and your ability to connect with customers and create a positive experience will help set you apart.

If you’re dependable, customer-focused, and excited about growth opportunities, we’d love to have you on our team.

What You’ll Do

Deliver Outstanding Customer Service

• Greet customers warmly and help them find products that fit their needs
• Answer incoming calls professionally and direct customers appropriately
• Assist customers with orders, applications, and product questions
• Verify customer information and schedule delivery appointments
• Follow up with customers after delivery to ensure satisfaction and build long‑term relationships

Support Sales & Store Growth

• Help drive sales through excellent customer service and product knowledge
• Learn current promotions and advertising campaigns to confidently explain offers to customers
• Assist with in-store marketing and promotional efforts
• Contribute ideas to help attract new customers and grow the business

Manage Payments & Customer Records

• Process customer payments accurately, including in‑store, delivery, and mailed payments
• Maintain responsibility for balancing and handling the cash drawer
• Create and maintain organized customer files and rental agreements
• Enter customer information and agreements into the system accurately

Maintain the Showroom

• Help keep the showroom clean, organized, and visually appealing
• Ensure merchandise is clean, tagged, functional, and ready for customer demonstrations
• Prepare returned items to be showroom‑ready within company timelines
• Verify pricing and displays follow company standards

Assist with Deliveries & Operations

• Prepare merchandise ahead of scheduled deliveries
• Help coordinate delivery routes for efficiency
• Track inventory accessories such as remote controls and owner’s manuals

What We’re Looking For

• High school diploma, GED, or equivalent experience
• At least one year of retail, sales, or customer service experience preferred
• Strong communication and people skills
• Positive attitude and team‑oriented mindset
• Ability to multitask and stay organized in a fast‑paced environment
• Strong attention to detail and accuracy
• Ability to lift up to 75 lbs.
• Ability to handle customer concerns professionally and confidently

Why You’ll Love Working Here

• Opportunity for growth and advancement
• Fun, energetic, and supportive team environment
• Hands‑on experience in sales, customer service, and operations
• Every day is different — no boring routine
• The chance to build relationships and make a real difference for customers

Work Environment

This role includes active, hands‑on work both in the store and occasionally in customer homes. Team members should be comfortable with:

• Standing, walking, bending, lifting, and moving throughout the day
• Working with cleaning supplies and equipment
• Managing multiple responsibilities and adapting quickly
• Occasional overtime or flexible scheduling as needed
• Attending company training sessions for continued development