Sales Associate

FashionUnited; River Forest (IL); On-site; USD 21,215 - 23,556; Part time

Benefits offered by this job

Competitive base pay

Bonus programs

60% discount on branded products

401(k) plan

Job summary

J.Crew Group (JCG) is hiring a Sales Associate to bring our brand to life on the sales floor with energy and style. You’ll help customers discover their look, build rapport, and collaborate with teammates to meet store goals. The role emphasizes a welcoming, inclusive experience and flexibility to work nights, weekends, and holidays.

Competitive pay, a bonus program, and sizeable discounts on branded products reflect our commitment to rewarding great service and teamwork.

Qualifications

• Prior retail or customer service experience is preferred.
• Ability to lift at least 40 pounds.
• Must be 18 years or older.
• Willingness to work nights, weekends and holidays.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team.
• Share customer feedback and insights with the management team.

Skills

Customer service

Sales

Teamwork

Flexibility

Problem solving

Communication

Job description

Our Story

We think shopping should be fun. Actually,really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there always deals waiting for you 24 hours a day, seven days a week.

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You’ll Do

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Who You Are

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.

Some Perks and Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations

See our full list of benefits

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $15.40 - $17.10

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’sgeographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCGis creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.