Sales Associate

Torrid; Ridgeland (MS); On-site; USD 24,000 - 32,000; Full time

Benefits offered by this job

Associate discount 50%

401K with Company match

Employee Stock Purchase Program (ESPP)

Tuition reimbursement

Sick time benefit

Job summary

Torrid is seeking a Retail Sales Associate in Ridgeland, MS to deliver an exceptional shopping experience and promote product knowledge. You will engage customers, process transactions, and contribute to a welcoming store environment.

Role requires a flexible schedule including holidays, nights and weekends, with opportunities to grow within a diverse, inclusive team. A passion for fashion and customer service is essential.

Qualifications

• Previous sales or customer service experience preferred.
• Ability to multitask in a fast-paced environment while delivering an amazing customer experience.
• Be fashion focused and stay on top of current trends.

Responsibilities

• Provide an amazing shopping experience that builds positive connections and loyalty.
• Handle register duties using sales knowledge to drive add-on sales.
• Flexible schedule including holidays, nights and weekends.
• Cover the sales floor and maintain visual standards.
• Organize stockroom and keep store inviting for customers.

Skills

Customer service

Multitasking

Fashion awareness

Job description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one‑of‑a‑kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

Responsibilities

• Provide an amazing shopping experience that will encourage positive customer connections and loyalty
• Perform register functions while using your sales, promotion and product knowledge to drive add‑on sales
• Ability to work a flexible schedule inclusive of holidays, nights and weekends
• Cover the sales floor and help ensure all visual standards are met
• Assist in the organization of the stockroom and provide a clean, consistent, and inviting store environment that inspires customers to shop

Qualifications

• Previous sales or customer service experience a plus
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
• Be fashion focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

Benefits

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
• 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement
• Sick time benefit available where legally required

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to Only messages left for this purpose will be returned.

Our company participates in E-Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:

E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf

Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf

Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf

California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf

EEO Poster: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf