Sales Associate

Hot Topic

Richmond Heights (MO)

On-site

USD 30,000 - 40,000

Full time

14 days+

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Job summary

A popular retail store seeks a Sales Associate to enhance customer experiences by sharing product knowledge and providing top-notch service. As a Sales Associate at Hot Topic, you'll help maintain the store's visual appeal and engage customers by leveraging your love for music and pop culture. If you're at least 16 and have retail experience, join our vibrant team today!

Qualifications

Previous experience working in a retail environment.
Superpowers in providing customer service and selling.
Able to navigate the store and handle merchandise.

Responsibilities

Provide an amazing shopping experience for customers.
Cover the sales floor and maintain visual standards.
Process transactions at the register.
Assist with planogram changes and merchandising.
Maintain stockroom organization and store tidiness.
Collaborate with team members to achieve store goals.

Skills

Customer service

Communication

Team collaboration

Education

High school diploma or equivalent

Job description

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Join the loudest store in the mall! We're looking for music and pop culture fanatics to help create the best experience for our customers. As a Hot Topic Sales Associate, you'll be a huge part of our success by providing the best customer service, ensuring that fellow fans can get their hands on the merch they love. You'll share your fandom knowledge, stock and replenish products, and help merchandise the store in a visually appealing way, all while being hyper-focused on the in-store experience.

What You'll Do

Provide an amazing shopping experience that will encourage customers to return. They'll be impressed by your product knowledge, customer experience skills, and use of the Force
Cover the sales floor zone and ensure that assigned areas are up to visual standards
Work the register - you'll use your fandom knowledge to process sales transactions and drive add-on sales using additional benefits such as BOPIS and curbside pickup Assist with planogram changes including store map, wall, fixture, & merchandising mix
Let your voice be heard! You'll communicate fashion & music trend information to management and respective HQ partners
While we welcome wizards, we don't like it when spells are stolen. You'll work with Store Management to ensure there's no misuse of spells and wizardry around theft
Support the maintenance of the mother ship; you'll help keep the stock room organized and the store tidy
Smells like Team Spirit – you love communicating and working as a team to get the job done
Any other activities as assigned by your Store Leader

What You'll Need

Previous experience working in a retail environment. If you love music and pop culture, you're in the right place!
Superpowers in providing customer service and selling
You'll have to be at least 16 years of age to join the fandom force
Avenger-like collaboration and communication skills
The usual retail stuff (with or without reasonable accommodation): able to navigate your way around the store, merchandise product utilizing approved store equipment, and pack and unpack boxes of awesome merch that may weigh up to 50 pounds

Seniority level