Sales Associate

Sunglass Hut; Richmond (VA); On-site; USD 15,153 - 24,796; Full time

Benefits offered by this job

Health care

Paid time off

Employee discounts

Job summary

Sunglass Hut in Richmond, Virginia, is seeking a Sales Associate to deliver an authentic, fun, and energetic customer experience while helping shoppers find premium eyewear. You will drive sales, guide customers with product recommendations, and contribute to a welcoming store environment.

The role emphasizes customer service, teamwork, and adaptability in a fast‑paced retail setting, with opportunities for hands‑on training and growth within the EssilorLuxottica family.

Qualifications

• Experience in retail or customer service is a plus, but enthusiasm for helping others matters most.
• Strong communication skills to engage customers and drive sales.
• Comfort using technology to improve the shopping experience and transactions.

Responsibilities

• Drive sales and build relationships by connecting with customers.
• Provide tailored eyewear recommendations based on lifestyle and preferences.
• Participate in hands‑on training and collaborate with teammates to deliver top‑tier service.
• Maintain a positive and supportive store environment where everyone contributes.
• Keep the store organized and visually appealing for a seamless shopping experience.
• Foster inclusion and respect for customers and coworkers.

Skills

Customer service

Sales savvy

Tech‑savvy

Fashion awareness

Self‑motivated

Job description

About the Role

At Sunglass Hut, we’re always in the sun. You’ll find a dynamic space with endless possibilities to grow your career. We are a culture that wants to see you succeed, develop your customer expertise, and feel supported by people who embrace you. With us, you’ll bring warmth into the hearts and souls of our customers and the world we live in. We believe in the freedom of self‑expression, inclusivity, and authenticity, which is why we bring exclusive styles of high‑quality fashion and performance sunglasses to all.

Sunglass Hut is part of EssilorLuxottica, a global leader in the design, manufacture, and distribution of world‑class vision care products. Join our global community of over 200,000 dedicated employees around the world in driving the transformation of the eyewear and eyecare industry.

What You’ll Do

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun, and energetic experience to all customers while helping them find premium‑quality eyewear.

Key Responsibilities

• Drive Sales & Build Relationships: Hit sales targets and exceed expectations by connecting with customers and building lasting relationships. Help new and returning customers in finding products that meet their needs.
• Become a Vision Expert: Offer tailored advice and recommend eyewear solutions that fit each customer’s lifestyle and preferences.
• Learn and Grow: Enhance your skills with hands‑on training and collaborate with experienced professionals to provide top‑tier service.
• Collaborate & Contribute: Work closely with your team and leadership to maintain a positive, supportive environment where everyone contributes to success.
• Create a Welcoming Store Atmosphere: Keep the store clean, organized, and visually appealing, ensuring customers enjoy a seamless shopping experience.
• Foster Inclusion & Respect: Cultivate an inclusive and respectful environment for both customers and colleagues.

What We’re Looking For

• Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
• Sales Savvy: Thrive in a dynamic environment, using your communication skills to engage customers and drive sales.
• Tech‑Savvy & Detail‑Oriented: Comfortable using technology to enhance customer experience while maintaining accuracy with transactions.
• Fashion Forward: A keen interest in eyewear and fashion trends, with the ability to help customers find their perfect look.
• Self‑Motivated & Adaptable: Stay driven and resilient, adjusting to fast‑paced environments and always seeking opportunities to learn and grow.

Benefits & Compensation

Pay Range: - 17.98

Employee pay is determined by multiple factors, including geography, experience, qualifications, skills, and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

Diversity, Equity and Inclusion

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

Equal Opportunity Employer Statement

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.