Sales Associate

Schewel Furniture Company Inc; Reidsville (NC); On-site; USD 40,000 - 75,000; Full time

Job summary

Schewel Furniture Company Inc. is hiring a Sales Associate in Reidsville, NC. The role focuses on greeting customers, guiding product selection, and providing product knowledge to drive sales. You will engage customers, process transactions, and work with the team to ensure a great shopping experience.

The ideal candidate has strong customer service and communication skills, can handle a fast-paced environment, and show willingness to learn about products while maintaining an organized showroom.

Qualifications

• Strong customer service skills and ability to build rapport with customers.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks.

Responsibilities

• Greet customers and assist with product selection and knowledge.
• Drive sales targets and adhere to the Sales Management Process.
• Promote additional products and services to customers.
• Maintain showroom cleanliness and organized displays.
• Collaborate with team and management to provide good service.

Skills

Customer service

Communication

Multi-tasking

Computer literacy

Education

High School Diploma or equivalent

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Full Time Reidsville, NC, US

Salary Range: $40,000.00 To $75,000.00 Annually

Reports to: Store Manager

Schewels Home is a family-owned retail furniture company, currently in its five generation of ownership. With a steadfast commitment to quality and personalized customer service, we offer a diverse selection of home furnishings to enhance our customers' living spaces. We are seeking a Sales Associate to join our team at Schewel Furniture Company. The ideal candidate is personable, collaborative, and thrives in a fast-paced environment, who provides exceptional customer service and drives sales revenue at Schewels Home. Responsibilities include assisting customers with product selection, providing product knowledge, and ensuring the overall satisfaction of customers.

Potential compensation ranges from $40,000 to $60,000 annually. While the base salary range may vary, commission earnings are uncapped, offering significant income potential.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Customer Service:Greet customers and provide assistance in a friendly and professional manner. Assist customers with product selection and provide detailed product knowledge. Answer customer inquiries and address any concerns or complaints promptly.
• Sales Generation:Actively engage customers to drive sales and meet monthly sales targets. Recommend additional products or services to enhance the customer's shopping experience. Strictly adhere to the Sales Management Process. Effectively sell Customer Care Options (CCOs) and answer Customer’s questions appropriately on these products.
• Product Knowledge:Stay informed about product features, pricing, and promotions. Attend training sessions to enhance product knowledge and sales techniques. Complete assigned trainings via the Learning Management System (Schewels LMS).
• Merchandising:Ensure the showroom is clean, organized, and visually appealing at all times. Assist with merchandising efforts, including organizing the floor and arranging displays as necessary. Participate in physical inventory when necessary.
• Team Collaboration:Collaborate with team members to achieve sales goals and provide excellent customer service. Communicate effectively with coworkers and management to ensure a positive work environment.

KNOWLEDGE, SKILLS, AND ABILITIES:

• Strong customer service skills with the ability to build rapport with customers.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and handle multiple tasks simultaneously.
• Basic computer skills for accessing product information.
• Perform additional duties as assigned by the Store Manager.

PHYSICAL REQUIREMENTS:

• Must be able to lift, push, pull, carry, reach, grasp, stoop, and bend as required.
• Regularly required to stand, walk, talk, and hear.
• Must be able to use hands to handle objects and reach with hands and arms.
• Occasionally lift up to 50 pounds and move or lift heavier items with assistance.

EDUCATION AND EXPERIENCE:

• High school diploma or equivalent required.
• Previous experience in retail sales or customer service preferred.

Manager retains the discretion to add or change duties to the position at any time.