Sales Associate

Trek; Redmond (WA); On-site; USD 26,000 - 32,000; Full time

Benefits offered by this job

Flexible culture

Health care

Dental insurance

Vision insurance

FSA

Life insurance

Vacation package

401(k) match

ESOP

Maternity leave

Holidays

Tuition reimbursement

Employee discounts

Partner discounts

Job summary

Trek Store Redmond is seeking a Sales Associate who will be on the frontlines helping people have fun by riding bikes. Learn about some of the smartest products in the cycling industry, make thoughtful recommendations, and build relationships with riders in your community.

The pace is fast and customer-centric teamwork matters. Trek will train you if you're not already a bike expert, and you'll be supported with hospitality-focused onboarding, flexible culture, and plenty of room to grow in this

Qualifications

• Ability to provide excellent customer service in a fast-paced retail environment.
• Strong hospitality skills and friendly, approachable demeanor.
• Clear communication with customers and teammates.

Responsibilities

• Assist customers with bike purchases and explain product features.
• Learn Trek products and make thoughtful recommendations.
• Build and maintain relationships with riders in the community.

Skills

Customer service

Hospitality

Communication

Sales

Relationship building

Job description

A bit about us

Trek is an awesome place to work, with amazing benefits for all employees. We build only products we love, provide incredible hospitality to our customers, and change the world by getting more people on bikes. When you’re on our team, you’re taken care of, encouraged to learn and grow, and given lots of opportunities to do so. Give us your best, and we’ll give it right back. Sound pretty sweet? Then come join us!

Job Location

Trek Store Redmond

Summary

Job Description

First thing you need to know: this isn’t a typical retail gig. As a Trek Sales Associate, you’ll be on the frontlines helping people have fun by riding bikes. You’ll get to learn about some of the smartest products in the cycling industry, make thoughtful recommendations to your customers, and carry on meaningful relationships with riders in your community.

The pace is fast, the customers are curious, and having an all-for-one, customer-centric team mentality is huge. We value hospitality skills first, and we’d rather hire someone who’s eager to learn than someone who thinks they know it all. If you’re already a bike expert, that’s awesome. If not, we’ll train you. The key is that you know how to treat customers, evaluate their needs, and exceed their expectations.

What you’ll bring to the team

• A positive, pitch-right-in attitude and motivation to help every customer find what they need
• Fantastic hospitality—a warm, approachable manner, great listening skills, and a drive to help in any way you can—even on the toughest, busiest days
• Great communication with customers and teammates
• A desire to cultivate customer relationships and create your own client base
• A commitment to deliver the best possible cycling experience for each customer

Compensation Range

Hourly Rate $19.00 - $23.00

Trek Benefits

• Flexible and fun company culture
• Competitive health care
• PPO & HDHP medical plan options, Dental insurance, Vision insurance
• Flexible Spending Accounts (FSA)
• Free life insurance & optional term life insurance
• Competitive vacation package
• 401(k) with match and Employee Stock Ownership Plans (ESOP)
• 12 weeks of maternity leave with 100% pay
• Paid company holidays
• Tuition Reimbursement up to $15,000! (Undergraduate & Masters programs)
• Employee discounts on all product
• Deep partner retail discounts

We are an Equal Employment Opportunity (“EEO”) Employer. Trek strictly prohibits discrimination on the basis of race, color, creed, religion, gender, gender identity, pregnancy, marital status, partnership status, sexual orientation, age, national origin, veteran or military status, disability, medical condition, genetic information, or any other characteristic prohibited by federal, state and/or local laws. This policy applies to all aspects of employment, including hiring, promotion, demotion, compensation, training, working conditions, transfer, job assignments, benefits, layoff, and termination.

We are an E-Verify employer.

For more information, please click on the following links:
E-Verify Participation Poster: English / Spanish
E-Verify Right to Work Poster: English | Spanish