Sales Associate

Torrid; Pottstown (Montgomery County); On-site; USD 10,000 - 60,000; Full time

Job summary

Torrid seeks a Sales Associate for their Pottstown location, offering an engaging shopping experience for customers. The role involves handling sales, providing customer service, and maintaining store standards in a dynamic retail environment. Candidates should possess excellent multitasking abilities and a passion for fashion, with opportunities for employee discounts and benefits.

Benefits

50% employee discount

Monthly discount coupons

Mental health resources

401K with company match

Employee Stock Purchase Program (ESPP)

Tuition reimbursement

Qualifications

• Previous sales or customer service experience is a plus.
• Ability to multitask in a fast-paced environment.
• Fashion-conscious with an understanding of current trends.

Responsibilities

• Provide exceptional shopping experience and foster customer loyalty.
• Perform register functions and drive add-on sales.
• Maintain a clean and inviting store environment.

Skills

Customer Service

Multitasking

Fashion Awareness

Job description

StoresPottstown (Philadelphia Premium Outlets), PA

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive, and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development, and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Torrid Sales Associate, you’ll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for, and confident.

What You’ll Do:

• Provide an exceptional shopping experience that fosters positive customer connections and loyalty.
• Perform register functions, utilizing your sales, promotion, and product knowledge to drive add-on sales.
• Work a flexible schedule, including holidays, nights, and weekends.
• Maintain visual standards and assist in organizing the stockroom.
• Ensure a clean, inviting store environment that encourages customers to shop.

What You’ll Need:

• Previous sales or customer service experience is a plus.
• Ability to multitask in a fast-paced environment while creating an outstanding customer experience.
• Fashion-conscious with an understanding of current trends.

Physical Requirements (with or without reasonable accommodation):

• Ability to stand and walk during scheduled shifts.
• Ability to pack/unpack shipments, move store fixtures, and handle packages up to 50 lbs.
• Ability to reach for merchandise using ladders, step stools, or retrieval poles.

What You’ll Get:

• 50% employee discount, additional monthly discount coupons, mental health resources, sick time*
• 401K with company match, Employee Stock Purchase Program (ESPP), tuition reimbursement.

*Sick time benefit available where legally required.

This job description is intended to describe the general nature of work and is not exhaustive. Duties and responsibilities may change.

Our company participates in E-Verify, a program that electronically confirms a candidate’s eligibility to work in the United States after completing the Employment Eligibility Verification (Form I-9). The information provided on the Form I-9 is compared to records in the Social Security Administration and Department of Homeland Security (DHS) databases, helping verify identity and employment eligibility.

Links:

• E-Verify Participation Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
• Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
• Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
• California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
• EEO Poster: https://www.eeoc.gov/sites/default/files/migrated_files/employers/poster_screen_reader_optimized.pdf