Sales Associate

Wireless Zone; Pittsfield (MA); Hybrid; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

401(k)

Employee discounts

Paid training

Career development

Competitive pay

Growth opportunities

Supportive environment

Job summary

Verizon Wireless Zone in Pittsfield, MA is hiring a Sales Associate to help customers stay connected with the latest devices and plans. You will deliver exceptional service, demonstrate product knowledge, and build trust with customers in a fast-paced retail environment.

The role emphasizes enthusiastic, friendly interaction, flexible hours including evenings and weekends, and a commitment to achieving sales goals while representing a trusted wireless retailer.

Qualifications

• Previous retail or customer service experience preferred.
• Willing to work flexible hours, including evenings and weekends.
• Able to learn about devices, plans, and promotions.

Responsibilities

• Greet and assist customers with enthusiasm, professionalism, and product knowledge.
• Identify customer needs and recommend wireless products, accessories, and plans that best fit their lifestyle.
• Process sales transactions and activations accurately.
• Maintain in-store visual standards and product displays.
• Meet or exceed sales goals and performance metrics.
• Educating and engaging customers through product demonstrations.

Skills

Communication skills

Customer service

Retail experience

Job description

Benefits:

• Supportive, team-oriented environment


• Growth opportunities with a respected retailer


• Employee discounts on wireless products and plans


• Paid training and career development


• Competitive pay


• 401(k)


• Dental insurance


• Health insurance


• Vision insurance

Sales Associate Job Summary

As a Sales Associate at Verizon Wireless Zone, you’ll help our customers stay connected with the latest technology, while delivering on exceptional service and building trust with our customers. The ideal Sales Associate candidate is someone who is enthusiastic about helping customers and understands the latest products and plans available.

Store Location: 555 Hubbard Ave, Pittsfield, MA 01201

What You’ll Do

• Greet and assist customers with enthusiasm, professionalism, and product knowledge


• Identify customer needs and recommend wireless products, accessories, and plans that best fit their lifestyle


• Process sales transactions and activations accurately and efficiently


• Maintain in-store visual standards and product displays


• Stay up-to-date on the latest devices, promotions, and Verizon services


• Meet or exceed sales goals and performance metrics


• Educating and engaging customers through product demonstrations

What We’re Looking For

• Previous retail or customer service experience preferred (wireless or tech experience a plus)


• Friendly, confident, and motivated to achieve results


• Excellent communication and interpersonal skills


• Ability to work flexible hours, including evenings and weekends

Qualifications

• 1-3 years retail/customer-facing/sales experience preferred.