Sales Associate

Five Below; Pittsburgh (Allegheny County); On-site; USD 12,501 - 17,805; Part time

Benefits offered by this job

Health coverage

Financial wellness

Personal wellness support

Job summary

A national retail chain is seeking enthusiastic associates to greet and assist customers, promote events, and resolve concerns in an energetic environment. Ideal candidates should be at least 16 years old, able to work a flexible schedule, and possess strong communication skills. You'll learn technology and support team goals while enjoying various benefits. Join us and be part of a workplace that values fun, growth, and customer satisfaction.

Qualifications

• At least 16 years old.
• Available to work a flexible schedule.
• Comfortable with or willing to learn technology.
• Good communicator with customer engagement skills.
• Able to handle customer interactions professionally.

Responsibilities

• Greet and assist customers promptly.
• Understand and meet customer needs.
• Promote store events and promotions.
• Resolve customer concerns.
• Communicate needs to management.

Skills

Customer service

Communication skills

Problem-solving

Technology use

Job description

Overview

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited possibilities, priced so low, you can always say yes to the newest, coolest stuff! Just ask any of our over 20,000 associates who work at Five Below and they’ll tell you there’s no other place like it. It all starts with our purpose and then, The Five Below Way, which is our values and behaviors that each and every associate believes in. It’s all about culture at Five Below, making this a place that can inspire you as much as you inspire us with big ideas, super energy, passion, and the ability to make the workplace a WOWplace!

Responsibilities

• Greet and assist customers promptly: Approach and acknowledge customers immediately, providing assistance and handling multiple customers efficiently.
• Understand and meet customer needs: Assess customer needs by sharing product knowledge, answering questions, directing them to merchandise, and offering recommendations. Engage in suggestive selling while staying informed on product availability.
• Promote store events and promotions: Inform customers about current store events, promotions, and special activities to enhance their shopping experience and drive sales.
• Resolve customer concerns: Address customer issues and use product knowledge to offer alternative solutions, aiming to turn returns into exchanges when possible.
• Communicate needs to management: Regularly inform management about merchandise restocking, service requirements, and any customer feedback in a timely manner.
• Support team and company goals: Collaborate with the team to achieve overall store and company objectives, contributing to a positive and productive work environment.

Qualifications

• At least 16 years old
• Available to work a flexible schedule
• Comfortable with or willing to learn technology (such as cash registers, hand-held and mobile devices)
• Good communicator with the ability to engage with customers
• Able to handle customer interactions and potential issues/concerns courteously and professionally
• Use basic information-gathering skills to solve problems
• Ability to learn procedural knowledge acquired through on-the-job training

Essential Job Functions

• Frequently operate cash register
• Frequently move merchandise weighing up to 25 lbs and place/remove merchandise up to a height of 5-10 feet
• Frequently ascend/descend ladders to retrieve and put away stock
• Frequently position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
• Frequently communicate and exchange information with customers in person or by telephone, as well as with managers and coworkers
• Frequently move across the sales floor assisting customers, and to and from the stock room retrieving and putting away merchandise
• Ability to work a flexible schedule to meet business needs, including day, evening, weekends, and may include overnight shifts and travel as required
• Must be able to identify and discern email and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
• Must be able to remain in a stationary, upright position for up to 80% of the time

Benefits and Compliance

Explore our benefits site to discover all the perks and support we offer. From health coverage to financial and personal wellness, we’ve got you covered.

Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity or any other factor protected by applicable federal, state, or local laws.

Five Below is committed to providing reasonable accommodations for individuals with disabilities. If you need a reasonable accommodation during any part of the employment process, please submit a request with your contact information.

Position Type: Hourly

Position Starting At: $11.00

BE AWARE OF FRAUD! Please be aware of potentially fraudulent job postings or suspicious recruiter activity by persons posing as Five Below recruiters. Confirm that the person you are working with has an @fivebelow.com email. Five Below does not request financial information or payments from candidates. If you suspect fraud, visit Five Below's Career Site to verify the posting: fivebelow.com/info/careers