Sales Associate

HouseMart; Pahoa (HI); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Employee Discount

401(k) with Employer Match

Profit Sharing Program

100% Company Paid Life Insurance

Vacation, Sick Leave, Personal Leave,

Job summary

HouseMart is seeking a Sales Associate to deliver exceptional customer service in our Hawaii retail stores. You will keep aisles clean, organized, and stocked, and help customers with product information and purchases.

You will greet shoppers, assist with promotions, handle basic register transactions, and contribute to a safe, welcoming shopping environment for guests and team members alike.

Qualifications

• Flexible schedule to cover days, nights, weekends and holidays.
• Strong written and verbal communication skills.
• Ability to work with a team and collaborate with store management and customers.
• High attention to detail and ability to perform basic math.
• Ability to think critically under pressure and make sound judgments.

Responsibilities

• Customer Service: Greets customers and provides personalized assistance for a positive store experience.
• Store Visuals and Merchandising: Assists with displays and maintains presentation of merchandise.
• Sales and Product Knowledge: Builds loyalty through suggestive selling and knowledge of products.
• Inventory: Conducts weekly counts and performs register transactions to maintain accurate stock.
• Safety and Security: Works safely and follows prevention protocols.

Skills

Flexible Schedule

Strong Communication

Team-Oriented

Organized and Detail-Oriented

Critical Thinking

Tools

Two-way Radios

Computer Systems

Job description

Role Summary: The Sales Associate is a driven-individual who is responsible for delivering exceptional customer service. They play an integral part in keeping our stores clean, organized, and shoppable for our customers. The Sales Associate thinks and behaves in alignment with HouseMart’s Mission, Vision, and Core Values.

Key Responsibilities:

• Customer Service : Greets every customer and provides them with personalized assistance to ensure they have a positive experience in our stores.
• Store Visuals and Merchandising : Assists in setting up and breaking down regular, seasonal, and/or promotional displays. Regularly organizes and maintains presentation of merchandise.
• Sales and Product Knowledge : Builds customer loyalty through suggestive selling and product knowledge. Maintains knowledge on current and advertised store products.
• Inventory : Able to perform weekly physical counts of merchandise and efficiently handle all register transactions to maintain accurate inventory of products.
• Safety and Security : Works in a safe manner and actively practices prevention methods to protect yourself and others.

You Own This If You Have:

• Flexible Schedule : Willing to work a flexible schedule based on business needs (Days, Nights, Weekends, and Holidays included).
• Strong Communication : Strong written and verbal communication skills to effectively communicate with store management.
• Team-Oriented : Ability to work and collaborate with fellow team members, store management, and customers.
• Organized and Detail-Oriented :Strong attention to detail and ability to perform basic mathematical skills.
• Critical Thinking Skills : Ability to work under pressure, demonstrate effective decision-making, and exercise sound judgement.

Qualifications:

• Customer Service, Retail, and Cash Handling experience preferred.
• Strong written and verbal communication skills.
• Ability to understand and follow instructions.
• General knowledge and experience with computer systems and two-way radios.

Working Conditions:

• Work Environment : Will work under regular store conditions. Occasional exposure to heat, dust, solvents, chemicals, paint, glue, etc.
• Equipment and Tools : Occasional use of store equipment including, but is not limited to two-way radios, hand tools, key machines, paint mixers, computer systems, printers, fax, and other miscellaneous hand tools.
• Physical Demands : Ability to stand for extended periods of time. Ability to push, pull, and/or lift up to 60lbs of material, in addition to lifting and maneuvering up to 100lbs. using a hand truck, on occasion.

Full Time Benefits:

• Employee Discount
• 401(k) with Employer Match
• Profit Sharing Program
• 100% Company Paid Life Insurance
• Vacation, Sick Leave, Personal Leave, and Holidays