Overview
The Sales Associate is a frontline team member who helps bring sneaker culture to life in a fun, welcoming way for customers of all ages. This role focuses on connecting with kids and families, sharing product knowledge, and creating a high‑energy store experience that excites customers.
Sales Associates act as friendly brand ambassadors, helping customers find the right styles and fits, supporting daily store activities, and maintaining a clean, organized store.
Responsibilities
Customer Experience & Sales:
- Welcome customers and make the store a fun place to shop.
- Help customers build head‑to‑toe looks by preparing footwear and presenting apparel, including add‑ons.
- Drive sales by sharing product knowledge and helping customers choose items they’ll love.
- Pick, pack, and ship online orders with care to ensure timely delivery.
Store Operations & Execution:
- Assist with daily store tasks such as restocking, maintaining the fitting room, cash handling, and keeping the floor clean and organized.
- Maintain store visuals and recovery standards so the store is always customer ready.
- Follow safety, loss prevention, and standard operating procedures to protect customers, teammates, and product.
- Handle company and customer information responsibly while maintaining confidentiality.
Teamwork & Culture:
- Collaborate with teammates and leaders to achieve store goals.
- Take part in training and coaching to grow and level up.
- Bring positive energy and help create a respectful, inclusive, team‑oriented environment.
- Maintain a solution‑oriented mindset and support the team whenever needed.
Qualifications
- Passion for footwear, fashion, sport, and youth culture.
- Comfortable talking with people and helping customers.
- Ability to work flexible hours including evenings, weekends, and holidays.
- Reliable, motivated, a great teammate, and eager to learn.
What Success Looks Like
- Engagement: Bring hustle to the floor, move with purpose, and stay attentive to customers, teammates, and store needs.
- Sales: Drive store sales and conversion through great customer interactions.
- Customer Experience: Stay on, never say no; maintain a positive, can‑do attitude and look for ways to say yes to customers.
- Execution: Complete daily tasks accurately and on time.
- Team: Win as one; show up as a supportive, reliable teammate with a positive attitude.
Benefits
- Rate of Pay: $15.00 / hour
- 30‑50% Employee Discount
- Development and Advancement Opportunities
Ready to bring your passion to the sales floor and be part of sneaker culture?