Sales Associate

Hibbett, Inc.; Olive Branch (MS); On-site; USD 12,000 - 16,000; Part time

Job summary

Hibbett, Inc. in Olive Branch, MS is hiring a Sales Associate to deliver quality customer service and promote merchandise. This role reports to the Store Manager and works in the Operations department as an hourly non-exempt associate.

The Sales Associate is expected to learn product areas, follow policies, and help create a positive store experience that drives customer retention and sales growth.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills required.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.
• Strong attention to detail and multi-tasking.
• Team-player with focus on customer service and selling.

Responsibilities

• Provide excellent customer service and drive sales.
• Promote and sell services and merchandise.
• Help customers entering the store and assist during peak periods.
• Follow all company policies and procedures.
• Support daily store operations and shipments.
• Present merchandise effectively and help customers with product knowledge.
• Aim to meet or exceed sales targets.
• Identify pricing and operational issues to management.

Skills

Excellent interpersonal and comms

Fast-paced environment

Self-starter

Attention to detail

Team-player

Job description

HB: 01707 Olive Branch, Mississippi (Wedgewood Commons)

R301US Hibbett Retail, Inc.

Hourly:

$10.15 - $10.15

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To:
Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

• There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

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