Sales Associate

Torrid; Norton Shores (MI); On-site; USD 16,531 - 22,041; Full time

Benefits offered by this job

Associate discount 50%

Tuition reimbursement

Job summary

Torrid in Norton Shores, MI is seeking a Sales Associate to deliver the Torrid connection by making customers feel welcome, cared for, and confident. You will drive add-on sales through product knowledge while providing an amazing shopping experience.

Ideal candidates have prior sales or customer service experience, can multitask in a fast-paced setting, and stay fashion-focused with current trends. The role supports a flexible schedule including holidays, nights, and weekends, and emphasizes a

Qualifications

• Experience in sales or customer service is a plus.
• Ability to multitask in a fast-paced environment while creating an amazing customer experience.
• Be fashion focused and stay on top of current trends.

Responsibilities

• Provide an amazing shopping experience that builds loyalty.
• Perform register functions using sales, promotions and product knowledge to drive add-on sales.
• Maintain flexible schedule including holidays, nights and weekends.
• Cover the sales floor and ensure visual standards are met.
• Assist in organizing the stockroom and maintain a clean, inviting store environment.

Skills

Customer service

Sales experience

Multitasking

Fashion awareness

Tools

Cash register

Job description

StoresNorton Shores (Lakeshore Marketplace), MI

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one-of-a-kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Torrid Sales Associate, you’ll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident.

What You’ll Do:

• Provide an amazing shopping experience that will encourage positive customer connections and loyalty
• Perform register functions while using your sales, promotion and product knowledge to drive add‑on sales
• Ability to work a flexible schedule inclusive of holidays, nights and weekends
• Cover the sales floor and help ensure all visual standards are met
• Assist in the organization of the stockroom and provide a clean, consistent, and inviting store environment that inspires customers to shop

What You’ll Need:

• Previous sales or customer service experience a plus
• Ability to multitask in a fast paced environment while also being committed to creating an amazing customer experience
• Be fashion focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

• Able to stand and walk around during scheduled
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You’ll Get:

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
• 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement

*Sick time benefit available where legally required

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

Our company participates in E-Verify and complies with all employment eligibility requirements.

E-Verify and EEO statements comply with our legal obligations to ensure fair employment practices.