Sales Associate

Raymour-; North Attleborough (MA); On-site; USD 65,000 - 100,000; Full time

Benefits offered by this job

Health benefits

401(k) with company match

Paid training

Career growth opportunities

Generous merchandise discount

Job summary

Raymour & Flanigan in North Attleboro, MA is seeking a Sales Consultant to help customers select furniture through consultative selling and personalized guidance. You will engage clients, assess needs, and build lasting relationships to drive sales and satisfaction.

The role emphasizes upselling, cross-selling, and proactive prospecting, with opportunities for career growth and rewards for performance. Evening/weekend availability is expected.

Qualifications

• Passion for customer service and creating a great customer experience.
• Strong listening skills and a consultative approach.
• Experience engaging with customers in retail, hospitality, or service.
• Ability to guide decisions, close sales, and handle objections respectfully.
• Interest in building repeat business through client relationships.
• Comfort with sales quotas, KPIs, and performance metrics.
• Flexible to a retail schedule including evenings/weekends/holidays.
• Tech-savvy and willing to learn new tools.
• Sales experience is not required; hospitality or service background welcomed.

Responsibilities

• Help customers find the right furniture via consultative selling.
• Build relationships with new and existing customers; prospecting and lead generation.
• Drive client relationship management and upsell/cross-sell opportunities.
• Meet and exceed sales goals in a fast-paced, team environment.

Skills

Consultative selling

Customer engagement

Needs assessment

Customer service

Closing sales

Upselling

Cross-selling

Relationship management

Lead generation

KPIs

Sales quotas

Technology tools

Tools

CRM software

Job description

North Attleboro, Massachusetts, United States

Job Description

At Raymour & Flanigan, we've built our reputation on one simple belief: when we take care of our people, our people take care of our customers. That commitment shows how we compensate, develop, and support every member of our team - with one of the most competitive packages in the furniture industry.

Role Overview

As a Sales Consultant, you'll play a meaningful role in your customers' lives, helping them find the right furniture for their home through a blend of consultative selling, genuine customer engagement, and thoughtful needs assessment. You'll create a personalized buying experience that builds customer satisfaction and naturally drives sales conversion.

Whether your background is in retail, hospitality, teaching, or another customer-focused environment, you'll bring your ability to connect with people, understand their needs, and guide them to the right solution.

In this role, you'll grow your business by building relationships, engaging with new and existing customers, and contributing to client prospecting, lead generation, and ongoing relationship management. You'll also identify opportunities for upselling and cross-selling in a way that enhances the customer experience.

Success comes from your ability to build trust, deliver great service, and consistently meet goals in a fast-paced, team-oriented environment.

What We Offer:

• Unlimited earning potential $65,000-$100,000 annually (average)
• $5,000 sign-on bonus (performance-based)
• Health benefits, 401(k) with company match, discretionary profit sharing, and PTO
• Paid training - next sales training class starting soon
• Career growth and advancement opportunities

What We're Looking For

• A passion for customer service and creating a great customer experience
• Strong listening skills and a naturally consultative approach
• Experience connecting with customers, whether through retail, hospitality, service, or sales
• Confidence in guiding decisions, including closing sales, navigating conversations, and overcoming objections in a helpful, respectful way
• Interest or experience in building relationships that drive repeat business (client relationship management)
• Comfort working toward goals, including sales quotas, KPIs, or other performance metrics
• Flexibility to work a retail schedule (evenings, weekends, holidays)
• Comfort with technology and learning new tools
• Sales experience is great--but not required. We also value experience in hospitality, restaurants, retail, customer service, teaching, or other people-focused roles.

Raymour & Flanigan proudly supports a drug and smoke-free work environment. U.S. work authorization required; visa sponsorship is not available for this position. Please note that we are currently unable to offer visa sponsorship for this position. Candidates must have authorization to work in the U.S. without the need for sponsorship now or in the future.

We are strongly committed to inclusivity and a diverse workforce. We are committed to a discrimination-free workplace where associates are treated with respect and dignity. To achieve this, we do not discriminate against race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.

Wage Range

$17 - $111 Hourly

Raymour & Flanigan offers competitive compensation and a comprehensive benefits package:

• Excellent Health, Dental & Vision Coverage
• 401(k) with a Company Match
• Paid Vacation and Holidays
• Health Savings Account
• Flexible Spending Account
• Training and Development
• Tuition Reimbursement Program
• Generous Merchandise Discount
• Short & Long Term Disability
• Group Life Insurance
• Specified Disease Insurance