Sales Associate

EssilorLuxottica; Norco (CA); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Employee discounts

Job summary

EssilorLuxottica is seeking a Sales Associate to deliver an outstanding optical experience. You will connect with guests, understand their needs, and recommend fashion-forward eyewear solutions while maintaining a welcoming store atmosphere.

The role emphasizes customer service, sales acumen, and adaptability in a dynamic retail environment, with opportunities for hands-on training and employee discounts.

Qualifications

• Experience in retail or customer service is a plus, but enthusiasm for helping others and creating great experiences is key.

Responsibilities

• Drive sales and build relationships with customers.
• Become a vision expert by recommending eyewear solutions.
• Learn and grow with hands-on training and mentorship.
• Collaborate with team and leadership to maintain a positive environment.
• Create a welcoming store atmosphere with clean, organized visuals.
• Foster inclusion and respect for customers and colleagues.

Skills

Customer service

Sales

Tech-savvy

Fashion awareness

Adaptability

Tools

POS systems

Job description

JOB DESCRIPTION

What You’ll Do: The Sales Associate is responsible for creating an outstanding optical experience for our guests by bringing together their knowledge, experiences and personality together with the guests’ needs and our high-quality fashion brands.

Key Responsibilities:

• Drive Sales & Build Relationships: Hit sales targets and exceed expectations by connecting with customers and building lasting relationships. Help new and returning customers in finding products that meet their needs.
• Become a Vision Expert: Offer tailored advice and recommend eyewear solutions that fit each customer’s lifestyle and preferences.
• Learn and Grow: Enhance your skills with hands‑on training and collaborate with experienced professionals to provide top‑tier service.
• Collaborate & Contribute: Work closely with your team and leadership to maintain a positive, supportive environment where everyone contributes to success.
• Create a Welcoming Store Atmosphere: Keep the store clean, organized, and visually appealing, ensuring customers enjoy a seamless shopping experience.
• Foster Inclusion & Respect: Cultivate an inclusive and respectful environment for both customers and colleagues.

What We’re Looking For:

• Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
• Sales Savvy: Thrive in a dynamic environment, using your communication skills to engage customers and drive sales.
• Tech‑Savvy & Detail‑Oriented: Comfortable using technology to enhance customer experience while maintaining accuracy with transactions.
• Fashion Forward: A keen interest in eyewear and fashion trends, with the ability to help customers find their perfect look.
• Self‑Motivated & Adaptable: Stay driven and resilient, adjusting to fast‑paced environments and always seeking opportunities to learn and grow.

Preferred Qualifications:

• Optical Experience: Prior experience in optical retail or familiarity with optical products

Pay Range:16.90 -23.55

This posting is for an existing vacancy within our business.Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844-303-0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail]

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.