Sales Associate

Petco Animal Supplies, Inc.; Newington (CT); On-site; USD 19,252 - 27,420; Part time

Job summary

Petco Animal Supplies, Inc. in Newington, Connecticut, is hiring a Sales Associate to support pet parents and ensure a welcoming environment. You will help customers find the right products, maintain store cleanliness, and support team goals.

The role requires a passion for animals, strong communication skills, and the ability to multitask in a fast-paced environment. The starting rate is $16.94/hour. Join us in making a positive impact on pets and their owners!

Qualifications

• Previous retail or customer service experience preferred but not required.
• Strong communication and interpersonal skills.
• Basic math skills and comfort handling cash and transactions.

Responsibilities

• Support the health, safety, and proper care of all animals.
• Assist customers in selecting products that meet their pets’ needs.
• Deliver consistent, courteous, and knowledgeable service.

Skills

Passion for animals

Communication skills

Ability to multitask

Customer service experience

Job description

Want to help pets live their best lives?

We’re proud to be where the pets go and where the pet people go. If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you.

As a Sales Associate, you are at the heart of the Pet Care Center experience. You help pet parents find the right products and solutions for their pets while creating a welcoming, safe, and engaging environment for everyone who walks through our doors.

This role is ideal for someone who enjoys helping others, learning about pet care, and working as part of a team in a fast-paced, purpose-driven retail environment.

What You’ll Do

Pet First

• Support the health, safety, and proper care of all animals in accordance with Petco policies and standards.
• Share accurate product and pet care information to help customers make informed choices.
• Help maintain a clean, safe, and welcoming environment for pets, customers, and partners.

Foster the Fun

• Greet customers and deliver friendly, helpful, and solution-focused service.
• Create positive shopping experiences that build trust and customer loyalty.
• Support teammates through collaboration and teamwork.
• Help maintain an organized, visually appealing sales floor.

Let’s Go!

• Assist customers in selecting products and services that meet their pets’ needs.
• Process sales, returns, and exchanges accurately and efficiently.
• Stock shelves, replenish merchandise, and support inventory integrity.
• Assist with store recovery, merchandising, and promotional set‑ups.
• Follow all company policies, procedures, and safety standards.
• Support additional tasks and responsibilities as assigned.

Key Responsibilities

Customer Experience & Sales

• Deliver consistent, courteous, and knowledgeable service.
• Educate customers on products, services, and promotions.
• Support store sales and service goals.

Operations & Merchandising

• Maintain store cleanliness, organization, and presentation standards.
• Assist with inventory replenishment and stock accuracy.
• Support daily operational routines and task execution.

What Success Looks Like

• Customers feel welcomed and supported during every visit.
• The sales floor is clean, stocked, and easy to shop.
• Team members work collaboratively to support store goals.
• Pets are cared for safely and responsibly.

What You Bring

Experience & Skills

• Previous retail or customer service experience preferred but not required.
• Passion for animals and interest in pet care.
• Strong communication and interpersonal skills.
• Ability to multitask and work in a fast-paced environment.
• Basic math skills and comfort handling cash and transactions.
• Strong attention to detail and reliability.

Essential Functions & Work Environment

• The role requires frequent standing and walking, as well as bending, kneeling, reaching, and lifting.
• Ability to safely lift and move merchandise, supplies or animals weighing up to 50 pounds.
• Regular engagement with customers on the sales floor, including providing customer assistance and performing cashiering and point-of-sale transactions.
• Must be able to work in proximity to animals, including exposure to animal dander, odors, noises, and cleaning chemicals.
• Flexible availability to support Pet Care Center operating hours, including evenings, weekends, and holidays.

Why You’ll Love It Here

• Purpose-driven work that makes a difference for pets and people.
• A welcoming, inclusive team environment.
• Opportunities to learn, grow, and explore career paths.
• A fun, fast-paced role where no two days are the same.

Start Rate

$16.94

Reasonable accommodation may be made to enable qualified individuals with disabilities to perform the essential functions of this role.

Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification.