Sales Associate

Astrid & Miyu; New York (NY); On-site; USD 19,000 - 28,000; Part time

Job summary

Astrid & Miyu is opening a new space in Williamsburg, New York, and seeks a passionate Sales Associate to create memorable customer moments. You will lead with warmth, share styling guidance, and help build a vibrant community around the brand.

Join a values-driven team that celebrates growth, ownership, and authentic service, while earning $17 per hour plus 1% commission and 75% tips in a dynamic, experiential retail setting.

Qualifications

• Retail experience and a strong passion for people and customer experience.
• Strong communication and collaboration skills; adaptable to change.
• Ability to inspire through positivity and enthusiasm to uplift customers and teammates.

Responsibilities

• Host interactions with warmth, intention, and authenticity to create lasting impressions.
• Build genuine connections with customers, offering advice and styling guidance.
• Create memorable moments aligned with Community and Connection pillars of the brand.
• Share product knowledge with confidence and maintain a self-led learning mindset.
• Collaborate with the team to ensure the store's continued success and living the brand values.

Skills

Retail experience

Customer service

Communication

Job description

Why Astrid & Miyu?

We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people.

Why Astrid & Miyu?

We're more than a jewellery brand, we're on a mission to revolutionise the jewellery experience, and that starts with our people.

We're a fast moving, values led team built on trust, ownership and growth. You'll have the opportunity to bring ideas to life, make an impact and grow alongside a team that celebrates each other. If you're adaptable, proactive, and energised by growth, you'll thrive here.

Everything We Do Is Guided By Our Values

Grow Together. Celebrate Each Other. Break All Boundaries.

Want to discover more? Explore life at A&M, meet our people and learn more about our values here.

Location: Williamsburg, NYC.

Hours: Part-Time.

Salary & Benefits: $17 p/h + 1% commission + 75% tips. See more on our benefits here.

Our Commitment: Sustainability starts with us. From community work, caring for our suppliers and educating and supporting our team. See our commitments here.

This Autumn, we'll be opening our doors to a brand new playground for jewellery lovers in the heart of Williamsburg, New York! Community is at the heart of our mission, and we're looking for a passionate team to help bring this exciting new space to life, hosting from the heart and creating unforgettable experiences.

The Sales Associate Mission

To create memorable moments through genuine connection, intentional service and authentic presence, inspiring curiosity and creativity, whilst radiating warmth and shaping experiences that go beyond styling to build community and a true sense of belonging.

How You'll Drive Success

• Host from the heart and lead every interaction with warmth, intention, presence and authenticity, creating meaningful experiences that leave a lasting impression
• Build genuine connections with customers, offering advice and styling guidance with empathy and care
• Create memorable and inspiring moments that align with our experiential retail pillars of Community and Connection, Memorable Moments, and Inspiration and Innovation
• Bring curiosity and creativity to everything you do, finding new ways to inspire meaningful experiences for our customers.
• Radiate positivity and enthusiasm, uplifting both customers and your team
• Take ownership of each experience, noticing the small details, leaning in fully and shaping moments that matter
• Share your knowledge of products and materials with confidence, while maintaining a self-led learning mindset
• Act as a true brand ambassador, championing our values, driving loyalty through our CRM programme and connecting meaningfully with your local community
• Collaborate with your team to ensure the continued success of the store, living our mission and supporting one another

What You'll Need To Thrive

• A values champion and brand ambassador, with a deep connection to our mission and a natural desire to lead with warmth, presence and authenticity
• Retail experience and a strong passion for people and customer experience, with a genuine curiosity to notice the small things and create meaningful moments
• The ability to inspire through positivity and enthusiasm, uplifting those around you and making every interaction authentic
• Strong communication and collaboration skills, able to be adaptable and respond effectively to change

At Astrid & Miyu, we are proud to be an equal opportunities employer, dedicated to celebrating diversity and forming an inclusive culture that values uniqueness and growing together as one. We recognise the importance that diversity brings to our business, stores and office environment. We actively encourage your application as we value the real you and are excited to see what you can bring to the A&M team.