Sales Associate

St. John Knits; New York (NY); On-site; USD 40,000 - 60,000; Full time

Job summary

St. John Knits, located within Bloomingdale’s in New York City, is seeking a Sales Professional to guide customers and cultivate long-term relationships. This role emphasizes gracious service, fashion knowledge, and operational excellence. Candidates must have a High School diploma and be flexible with retail hours. Responsibilities include creating enjoyable shopping experiences and driving sales both in-store and online. Join us to make fashion personal and fun while working with luxury styles.

Qualifications

• Ability to read and interpret instructional documents such as safety rules and procedural manuals.
• Flexibility to work retail hours including evenings and weekends.

Responsibilities

• Create an easy and fun in-store and online experience.
• Drive sales with clients by using technology effectively.
• Participate in merchandising and operational requirements.

Skills

Customer relationship building

Sales proficiency

Technology use

Gracious service

Fashion knowledge

Education

High School Diploma or equivalent

Job description

Bloomingdale’s makes fashion personal and fun, aspirational yet approachable. Our mission is to guide and inspire our customers to make style a source of creative energy in their lives. We will always strive to make Bloomingdale’s like no other store in the world. As part of that commitment, we are proud to house St. John Knits, an exclusive boutique-within-a-store experience offering our customers a curated, elevated destination for timeless luxury style.

Job Overview

A Bloomingdale’s Sales Professionals primary role is to guide and inspire our customers to make style a source of creative energy in their lives. With a passion for gracious service, an interest in fashion, styling talent and product knowledge proficiency, they establish and cultivate long term client relationships both in store and online. As a Sales Professional, they deliver the Bloomingdale’s customer experience through the art of conversation, always being welcoming, engaging and inquisitive, creating that human connection that our customers are seeking when shopping in our stores. Sales Professionals are responsible for actively circulating the sales floor, determining the customer’s needs, sharing the benefits of our Loyalty programs and supporting the shopping experience from start to finish. The Bloomingdale’s Sales Professional must also deliver operational excellence by leveraging our stores fulfillment system, merchandise to sell standards, floor and fitting room upkeep.

Essential Functions

• Create an in-store and online easy, seamless and fun experience; building and cultivating customer relationships
• Drive sales with in-store and online clients by embracing and being proficient with technology
• Participate in the merchandising and operational requirements of the role

Qualifications and Competencies

• High School Diploma or equivalent required
• Ability to read and interpret instructional documents such as safety rules, operating and maintenance instructions, and procedural manuals
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays

Physical Requirements

• Position requires prolonged periods of standing/walking around store or department
• May involve reaching, crouching, kneeling, stooping and color vision
• Frequent use of computers and other technology, necessary to perform job functions, including handheld equipment, cash register and ability to process register transactions