Sales Associate

Luxottica; Natick (MA); On-site; USD 20,664 - 28,488; Full time

Benefits offered by this job

Employee discounts

Health care

Paid time off

Job summary

Luxottica’s Sunglass Hut in Natick is seeking a Sales Associate to deliver an authentic, energetic customer experience while helping shoppers find premium eyewear.

You will drive sales, become a vision expert through personalized recommendations, and work with the team to maintain a welcoming store. The role emphasizes adaptability, tech-savviness, and a passion for fashion eyewear, with inclusive standards and ongoing training.

Qualifications

• Experience in retail or customer service is a plus, but enthusiasm for helping others is key.
• Strong sales mindset and ability to engage customers.

Responsibilities

• Drive sales targets and build relationships with customers.
• Offer tailored eyewear advice and recommend solutions.
• Learn through hands-on training and collaborate with team.
• Maintain a welcoming store atmosphere and assist with visual merchandising.
• Foster inclusive, respectful environment for customers and colleagues.

Skills

Customer service

Sales

Tech-savvy

Fashion eyewear

Adaptability

Job description

What You’ll Do:

Our Sales Associates are vital to the success of Sunglass Hut. You will bring an authentic, fun and energic experience to all customers while helping them find premium quality eyewear.

Key Responsibilities:

• Drive Sales & Build Relationships: Hit sales targets and exceed expectations by connecting with customers and building lasting relationships. Help new and returning customers in finding products that meet their needs.
• Become a Vision Expert: Offer tailored advice and recommend eyewear solutions that fit each customer’s lifestyle and preferences.
• Learn and Grow: Enhance your skills with hands‑on training and collaborate with experienced professionals to provide top‑tier service.
• Collaborate & Contribute: Work closely with your team and leadership to maintain a positive, supportive environment where everyone contributes to success.
• Create a Welcoming Store Atmosphere: Keep the store clean, organized, and visually appealing, ensuring customers enjoy a seamless shopping experience.
• Foster Inclusion & Respect: Cultivate an inclusive and respectful environment for both customers and colleagues.

What We’re Looking For:

• Passion for Customer Service: Experience in retail or customer service is a plus, but your enthusiasm for helping others and creating great experiences is key.
• Sales Savvy: Thrive in a dynamic environment, using your communication skills to engage customers and drive sales.
• Tech‑Savvy & Detail‑Oriented: Comfortable using technology to enhance customer experience while maintaining accuracy with transactions.
• Fashion Forward: A keen interest in eyewear and fashion trends, with the ability to help customers find their perfect look.
• Self‑Motivated & Adaptable: Stay driven and resilient, adjusting to fast‑paced environments and always seeking opportunities to learn and grow.

Our Diversity, Equity and Inclusion commitment

We are committed to creating an inclusive environment for all employees. We celebrate diversity and provide equal opportunities to all, regardless of race, gender, ethnicity, religion, disability, sexual orientation, or any other characteristic that makes us unique.

Pay Range: 15.00 - 20.68

This posting is for an existing vacancy within our business. Employee pay is determined by multiple factors, including geography, experience, qualifications, skills and local minimum wage requirements. In addition, you may also be offered a competitive bonus and/or commission plan, which complements a first‑class total rewards package. Benefits may include health care, retirement savings, paid time off/vacation, and various employee discounts.

EssilorLuxottica complies with all applicable laws related to the application and hiring process. If you would like to provide feedback regarding an active job posting, or if you are an individual with a disability who would like to request a reasonable accommodation, please call the EssilorLuxottica SpeakUp Hotline at 844‑303‑0229 (be sure to provide your name, job id number, and contact information so that we may follow up in a timely manner) or email [e-mail] .

We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, gender, national origin, social origin, social condition, being perceived as a victim of domestic violence, sexual aggression or stalking, religion, age, disability, sexual orientation, gender identity or expression, citizenship, ancestry, veteran or military status, marital status, pregnancy (including unlawful discrimination on the basis of a legally protected pregnancy or maternity leave), genetic information or any other characteristics protected by law. Native Americans in the US receive preference in accordance with Tribal Law.