Sales Associate

FashionUnited; Naples (FL); On-site; USD 26,682,734 - 44,471,683; Full time

Benefits offered by this job

Competitive pay

Bonus programs

Employee discount

401(k) plan

Job summary

J.Crew Group in Naples, FL is seeking a Sales Associate who embodies our brand with personal style and warmth. You will help customers discover outfits, deliver a seamless shopping experience, and collaborate with team members to meet sales goals.

You should be 18+, stay current with fashion trends, and be flexible for nights, weekends, and holidays, while able to lift merchandise up to 40 pounds. Competitive pay and benefits are described in-store.

Qualifications

• Must be 18 years old.
• Passion for our brand and customers.
• Stay up to date with current fashion trends.
• Embrace teamwork, flexibility, and courtesy.
• Strong problem-solving skills.
• Scheduling flexibility, including nights, weekends and holidays.
• Must be able to lift at least 40 pounds.

Responsibilities

• Provide a seamless customer experience aligned with the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product-driven store tasks assigned by management.
• Share customer feedback and insights with the management team.

Skills

Customer service

Teamwork

Flexibility

Problem solving

Fashion trends

Attendance/l flexibility

Job description

Our Story

We think shopping should be fun. Actually, really fun. As in scoring our exclusive collection of colorful, classic styles at prices that can’t be beat. A fan of lots of options in amazing fits? You’ve got it. Looking for some great accessories you won’t find anywhere else? Check. Need to get dressed for a day at the office, a weekend get-together or your next family vacation? Easy, preppy-inspired outfits are a part of our DNA, so we’ve got you covered. Whatever the occasion, we’ve got styles for the whole family that’ll have your crew looking good. Plus, there always deals waiting for you… 24 hours a day, seven days a week.

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You’ll Do

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Who You Are

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Some Perks and Benefits

• Competitive base pay and bonus programs
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell
• Entertainment, travel, fitness, and mobile technology discounts
• 401(k) plan with company matching donations

See our full list of benefits

Note: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.

Hourly Range: $14.00 - $15.52

At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job‑related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.

One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.