Sales Associate

Cole Haan; Napa (CA); On-site; USD 23,000 - 28,000; Part time

Benefits offered by this job

Holiday pay

Sick pay (up to 80 hours)

Employee discount

Job summary

Cole Haan is seeking a part-time Sales Lead/Sales Associate in Napa, CA. You will support in-store activities, drive profitability, and deliver an exceptional customer experience. This role requires a flexible schedule to accommodate nights, weekends, and holidays while meeting sales targets.

Responsibilities include maintaining visual merchandising standards, assisting customers, and representing Cole Haan with professionalism. Join a team focused on service excellence and store performance.

Qualifications

• Experience delivering excellent customer service.
• Ability to work in a fast-paced retail environment.
• Willing to work flexible hours including nights, weekends, and holidays.

Responsibilities

• Drive sales and achieve personal sales and KPI goals.
• Assist management in in-store activities to drive profitability.
• Deliver extraordinary customer service and maintain visual merchandising standards.

Skills

Customer service

Teamwork

Communication

POS systems

English proficiency

Flexible schedule

Tools

POS systems

Job description

Supports in the direction of all in-store activities to achieve sales and profitability targets, by providing a positive shopping experience to our customers, through the effective execution of the selling and service culture of Cole Haan.

Core Accountabilities

Deliver financial results:

• Drive financial growth by achieving personal sales and key KPI goals
• Assist management team in all in-store activities to help drive profitability

Build a Dedicated And Good-natured Team

• Support a positive store environment
• Be a dedicated Cole Haan employee

Create a culture of customer obsession that caters to the extraordinary achiever

• Deliver extraordinary customer service
• Support and maintain visual merchandising standards consistent with company expectations

Deliver Operational Consistency

• Follow all operational objectives with regards to loss prevention, health, and safety
• Support store operational consistency by following Cole Haan Policy and Procedure

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Requirements

• Part-Time Position
• Candidates must be at least 16 years of age
• Must have the availability and the ability to work a flexible schedule to meet the demands of a retail business, which may include nights, weekends, and holidays based on business needs
• Able to accomplish multiple tasks in a fast-paced environment
• Contribute positively by working effectively with others in a team-oriented environment
• Provide excellent customer service
• Able to effectively communicate in verbal and written English
• Able to operate POS systems and have professional phone skills
• Physical requirements include the ability to twist, bend, squat, reach, climb a ladder and stand for extended periods of time, including repetitive use of upper extremities.
• Ability to lift, push, and pull up to 25 pounds regularly
• Ability to lift, push, and pull up to 50 pounds occasionally

State Specific Wage Information

$16.90-$20 Rate of pay dependent upon candidates' relevant skills, experience, and location.

Wage Info

$16.90-$20 Rate of pay dependent upon candidates' relevant skills, experience, and location.

Benefits

PT Role-Sales Lead/Sales Assoc/Stock: Holiday pay, sick pay up to 80 hours in a plan year and employee discount.