Sales Associate

Torrid; Montclair (CA); On-site; USD 22,730 - 24,975; Part time

Benefits offered by this job

50% employee discount

401K with company match

Tuition reimbursement

Mental health resources

Job summary

A fashion retailer is seeking a Sales Associate in Montclair, California. In this role, you'll create an inviting shopping environment while providing exceptional customer service. Responsibilities include managing the sales floor, performing register functions, and maintaining merchandise standards. Ideal candidates will have previous sales experience and a passion for fashion. The position offers competitive hourly pay and generous employee discounts, making it an excellent opportunity for those who thrive in dynamic environments.

Qualifications

• Previous sales or customer service experience is a plus.
• Ability to work in a fast-paced environment while ensuring customer satisfaction.
• Fashion-focused and aware of current trends.

Responsibilities

• Provide an amazing shopping experience to enhance customer loyalty.
• Perform register functions and leverage product knowledge for sales.
• Maintain visual standards and assist in stockroom organization.

Skills

Sales or customer service experience

Ability to multitask

Fashion knowledge

Job description

Description

At Torrid, we celebrate every shape, every size, and every curve of our customer. Our Torrid stores offer an exciting, one‑of‑a‑kind, amazing experience for not just our customers, but our employees. We're committed to cultivating a welcoming, inclusive and diverse culture driven by a focus on open dialogue, empowerment, recruiting, training & development and retention. We believe inclusion of diverse backgrounds and perspectives is fundamental to our success.

As a Torrid Sales Associate, you’ll provide the Torrid Connection to every customer through your genuine ability to make our customer feel comfortable, cared for and confident.

What You’ll Do:

• Provide an amazing shopping experience that will encourage positive customer connections and loyalty
• Perform register functions while using your sales, promotion and product knowledge to drive add‑on sales
• Ability to work a flexible schedule inclusive of holidays, nights and weekends
• Cover the sales floor and help ensure all visual standards are met
• Assist in the organization of the stockroom and providing a clean, consistent, and inviting store environment that inspires customers to shop

What You’ll Need:

• Previous sales or customer service experience a plus
• Ability to multitask in a fast‑paced environment while also being committed to creating an amazing customer experience
• Be fashion focused and stay on top of current trends

Physical Requirements (with or without reasonable accommodation)

• Able to stand and walk around during scheduled shifts
• Able to pack and unpack shipments, arrange and move store fixtures and move packages weighing up to 50
• Able to reach for merchandise using the ladders, step stool, merchandise retrieving pole, shoe pole, etc.

What You’ll Get:

• Associate discount 50%, additional monthly discount coupon, mental health resources, sick time*
• 401K with Company match, Employee Stock Purchase Program (ESPP), Tuition reimbursement
• Sick time benefit available where legally required

Pay range: $16.50 - $18.13 per hour

The job posting is intended to describe the general nature of work being performed by associates assigned to this job. It is not intended to be inclusive of all duties and responsibilities and is subject to change.

We are a proud Equal Opportunity Employer and will not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, protected veteran status or any other protected status. If you are unable or limited in your ability to use or access www.torridcareers.com you can request reasonable accommodations by sending an email to [email protected]. Only messages left for this purpose will be returned. Our company participates in E‑Verify. If the links below do not work, please copy and paste the following URLs in a new browser window:

Links:

• E-Verify Poster: https://e-verify.uscis.gov/web/media/resourcesContents/E-Verify_Participation_Poster_ES.pdf
• Eligibility to Work Poster (English): https://www.e-verify.gov/sites/default/files/IER_RightToWorkPoster.pdf
• Eligibility to Work Poster (Spanish): https://www.e-verify.gov/sites/default/files/everify/posters/IER_RighttoWorkPosterES.pdf
• California Privacy Rights Act (CPRA): https://careers.jobvite.com/torrid/2023-CPRA-Applicant-Notice.pdf
• EEO Poster: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf