Sales Associate

Madewell; Mission Viejo (CA); On-site; USD 2,328,000 - 2,631,000; Part time

Benefits offered by this job

Competitive pay and bonuses

60% discount on branded product (Madew

60% discount on branded product

Discounts on entertainment, travel, or

401(k) with company match

Job summary

Madewell in Mission Viejo, CA is seeking a Sales Associate to bring our brand to life on the sales floor. You will help customers discover their look and collaborate with teammates to drive business in a welcoming, inclusive environment.

The role emphasizes a seamless customer experience, staying on top of fashion trends, and flexibility to work nights, weekends, and holidays. Lifting up to 40 pounds and bending are required.

Qualifications

• Must be at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends.
• Embrace teamwork, flexibility and courtesy.
• Scheduling flexibility, including nights, weekends and holidays.
• Ability to bend, reach, stretch, and lift at least 40 pounds.

Responsibilities

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.
• Collaborate effectively with teammates and managers to drive business success.

Skills

Customer service

Teamwork

Flexibility

Problem solving

Fashion awareness

Job description

## Sales AssociateApply: Mission Viejo, CA, USA (Mission Viejo - Madewell): Part time: Posted Yesterday: 128506**Our Story**At Madewell, we believe that great style starts with great design. Since 2006, we’ve been creating premium denim and foundational wardrobe pieces for men and women that balance quality, authenticity, and versatility. From iconic jeans perfected by denim experts to the essential tee, the most versatile shoe, and the timeless leather bag—if it’s Madewell, it’s made well.**Job Summary**As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You'll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.**What You’ll Do*** Provide a seamless and authentic customer experience that is an extension of the brand.* Drive sales while exceeding selling and service expectations for our customers.* Assist in operational and product driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.* Share customer feedback and insights with the management team.**Who You Are*** Are at least 18 years old.* Passionately support our brand, customers, and teams.* Stay up to date with current fashion trends and industry developments.* Embrace teamwork, flexibility, and courtesy while executing tasks.* Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem-solving skills.* Have scheduling flexibility, including nights, weekends and holidays.* Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds | 18 kilos.**Some Perks and Benefits*** Competitive base pay and bonus programs* Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell* Entertainment, travel, fitness, and mobile technology discounts* 401(k) plan with company matching donationsSee our full list of benefits hereNote: availability of these benefits and perks may be subject to work location & employment type and may have certain eligibility requirements.Hourly Range: $16.90 - $19.10At J.Crew Group (JCG) we aim to pay competitively for our company’s size and industry. The base salary offered will take into account internal equity and may vary depending on the candidate’s geographic region of work premises, job-related knowledge, skills, and experience among other factors. The base salary is just one component of J.Crew Group’s competitive total rewards strategy that also includes the opportunity for bonus, competitive benefits and perks.One of our core focuses here at JCG is creating a community and culture that builds belonging. We are deeply committed to our Diversity, Equity and Inclusion efforts, and we warmly welcome job applicants of all backgrounds. JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.