Sales Associate

J.Crew; Mission Viejo (CA); On-site; USD 35,000 - 40,000; Part time

Benefits offered by this job

Competitive base pay and bonus programs

60% discount on branded products

401(k) plan with company matching

Job summary

J.Crew is seeking a Sales Associate in Mission Viejo, California. You will embody the brand while assisting customers in finding their style and collaborating with team members to enhance the sales floor experience.

The ideal candidate is passionate about the brand, possesses strong customer service skills, and is flexible with scheduling, including nights and weekends. Perks include competitive pay, bonuses, and discounts on products.

Qualifications

• At least 18 years old.
• Passionate about the brand, customers, and team.
• Ability to lift, carry, and move at least 40 pounds.

Responsibilities

• Provide a seamless customer experience during sales.
• Drive sales and exceed service expectations.
• Assist with store tasks as assigned by management.

Skills

Customer service

Teamwork

Flexibility

Problem-solving

Job description

Job Summary

As a Sales Associate, you embody our brand with personal style and passion, bringing welcoming energy to the sales floor daily. You’ll assist customers in discovering their look and collaborate effectively with other team members and managers to drive business success. Your focus is on creating a seamless customer experience with a spirit of collaboration, kindness, and inclusivity.

What You’ll Do

• Provide a seamless and authentic customer experience that is an extension of the brand.
• Drive sales while exceeding selling and service expectations for our customers.
• Assist in operational and product‑driven store tasks assigned by the management team while acting in a manner that aligns with our brand values.
• Share customer feedback and insights with the management team.

Who You Are

• Are at least 18 years old.
• Passionately support our brand, customers, and teams.
• Stay up to date with current fashion trends and industry developments.
• Embrace teamwork, flexibility, and courtesy while executing tasks.
• Innovate and champion new ideas while navigating uncertainty, demonstrating strong problem‑solving skills.
• Have scheduling flexibility, including nights, weekends and holidays.
• Must bend, reach, stretch for product as well as lift, carry and move at least 40 pounds (18 kilos).

Some Perks & Benefits

• Competitive base pay and bonus programs.
• Up to 60% discount on branded product from J. Crew, J. Crew Factory, and Madewell.
• Entertainment, travel, fitness, and mobile technology discounts.
• 401(k) plan with company matching donations.

Hourly Range: $16.90 - $19.10

We offer competitive base pay, bonus programs, a 401(k) matching plan, and additional benefits.

We are deeply committed to our Diversity, Equity, and Inclusion efforts and warmly welcome job applicants of all backgrounds.

JCG is proud to affirmatively provide equal opportunity to all associates and qualified applicants without regard to race, color, religion, national origin or citizenship, age, sex, marital status, ancestry, legally protected physical or mental disability, veteran status, gender identity, sexual orientation or any other basis protected under applicable law.