Sales Associate

Lands' End Direct Merchants; Minnetonka (MN); On-site; USD 17,000 - 25,000; Part time

Job summary

Lands' End Direct Merchants in Minnetonka, MN is seeking a part-time Sales Associate to deliver exceptional service and drive profitable sales. You will demonstrate product knowledge, assist customers, and maintain store visuals while executing promotions.

The role requires flexibility for varied hours, ability to stand long periods, and a customer-first attitude in a fast-paced retail setting.

Qualifications

• Excellent selling skills and customer service mindset.
• Strong communication with customers and teammates.
• Open to feedback and able to act on it.
• Ability to follow written and verbal instructions and meet deadlines.
• Flexible and adaptable to changing store needs.
• Knowledge of Lands’ End merchandise preferred.
• Retail experience preferred.
• Available to work varied hours to support business needs.
• Must be able to stand for long periods and lift up to 40 pounds.
• Knowledge of product and fashion trends is a plus.

Responsibilities

• Drives sales using consultative selling to identify customer needs and provide solutions.
• Suggest outfitting options and related items to generate multiple unit sales.
• Provide fitting room assistance and participate in customer outreach.
• Offer courteous, high-quality service and greet customers.
• Assist in navigating Lands’ End website for customer solutions when items aren’t in-store.
• Process transactions efficiently using POS and online systems.
• Maintain product knowledge and brand standards; support promotions.
• Support stock replenishment and uphold visual merchandising standards.

Skills

Excellent selling skills

Effective communication

Feedback receptiveness

Follow instructions

Flexibility/Adaptability

Lands’ End product knowledge

Retail experience

Availability for varied hours

Stand for long periods

Lift up to 40 pounds

Job description

Lands' End Store
11210 Wayzata Blvd
Minnetonka, MN 55305, USA

Description

As a Sales Associate, you are a member of a talented team that represents Lands' End

to the customer by providing exceptional service in a professional, courteous and

helpful manner. This position enhances the experience of our customers and drives

profitable sales by providing product expertise and advanced selling skills. Sales

Associates also assist in ensuring that both store and visual brand standards are being

met.

Positions are part-time, approximately10-25 hours per week.

Job Responsibilities:

• Drives sales by utilizing approved consultative selling practices to identify
• customer needs and provide appropriate solutions; this can include suggesting
• outfitting options and related items to generate multiple unit sales, providing
• fitting room assistance, and participating in customer outreach activities
• Provides highest degree of customer service; including courteously,
• conversationally greeting customers, adjusting individual customer attention
• based on store traffic, suggesting solutions based on customer interests and
• needs
• Maintains knowledge of Lands’ End website navigation and leverages this
• option for customer solutions when the product is not available in the store
• Processes customer transactions efficiently using the POS and online system,
• including sales, returns, exchanges, etc. in accordance to authorized
• procedures
• Maintains knowledge of Lands’ End products and services, along with current
• fashion trends to enhance level of customer service and generate sales
• Performs markdown and other promotional activities as needed
• Responsible for stock replenishment and adhering to visual brand standards.

Qualifications:

• Excellent selling skills
• Ability to communicate effectively with customers and fellow employees
• Ability to receive feedback and take action when appropriate
• Ability to follow written and verbal instruction and meet deadlines on projects/tasks
• Flexible and adaptable to change
• Knowledge of Lands’ End merchandise is strongly preferred
• Previous experience in retail strongly preferred
• Availability and flexibility to work varied hours to support the needs of the business
• Ability to stand for long periods of time
• Ability to lift boxes up to 40 pounds

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.