Sales Associate

JD Sports NA; Marietta (GA); On-site; USD 10,000 - 15,000; Part time

Job summary

Hibbett Retail, Inc. in Marietta, GA is seeking a Sales Associate to deliver quality customer service and promote products. You will be knowledgeable about all departments and act as an ambassador for the brand, creating a memorable shopping experience that converts visits into long-term customers.

The role emphasizes delivering outstanding service, assisting with promotions, and supporting daily store operations while maintaining policies and standards across the organization.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Self-starter with initiative.
• Attention to detail and multi-tasking ability.
• Team-player with a passion for service and selling merchandise.

Responsibilities

• Provide extraordinary customer service and assist with store entry and peak period support.
• Promote and sell services and merchandise offered by the organization.
• Set and track personal sales goals and contribute to overall store targets.
• Uphold company policies and manuals in daily operations.
• Assist in daily store operations including shipments and maintenance.
• Present merchandise effectively to drive sales guided by product knowledge.
• Attend staff meetings and trainings; protect company assets and prevent loss.

Skills

Customer service

Interpersonal skills

Communication skills

Teamwork

Job description

HB: 01704 Marietta, Georgia (East Cobb Station)

R301US Hibbett Retail, Inc.

Hourly: $9.00 - $9.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To: Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company's direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales target and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company's assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.