Sales Associate

Hibbett, Inc.; Marietta (GA); On-site; USD 10,000 - 15,000; Part time

Job summary

Hibbett Retail, Inc. in Marietta, GA is seeking a Sales Associate in the Operations department. The role centers on delivering quality customer service, promoting products, and acting as an ambassador of the brand.

You will help customers, process shipments, and support daily store operations while aiming to meet sales goals. This position is non-exempt and reports to the Store Manager; prior customer service experience, strong communication, and teamwork are valued.

Qualifications

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills.
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.

Responsibilities

• Provide extraordinary customer service highlighted in the customer service manual.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Uphold company policies, procedures, and standards in manuals and memos.
• Assist in daily store operations, including shipments and maintenance.
• Use product knowledge to promote and sell goods.

Skills

Customer service

Communication skills

Fast-paced environment

Self-starter

Attention to detail

Team player

Job description

HB: 01704 Marietta, Georgia (East Cobb Station)

R301US Hibbett Retail, Inc.

Hourly:

$9.00 - $9.00

Job Title: Sales Associate

Department: Operations

FLSA Status: Non-Exempt

Reports To:
Store Manager

SUMMARY

The Sales Associate is responsible for a providing quality customer service and driving product sales. The Sales Associate is knowledgeable in each product area or department in our store. Upholds policies, procedures and standards listed in the visual manual. They must fully promote each sale and/or promotion. Serves as an ambassador of the organization and brand, creating a unique customer experience helping to acquire and retain long-time customers. The Sales Associate is passionate about giving outstanding customer service and promoting the merchandise in stores.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Produce and give extraordinary customer service highlighted in the customer service manual, including helping customers as they enter the store, and helping multiple customers during peak periods.
• Promote and sell services and merchandise provided by the organization.
• Consistently set goals to grow and improve selling skills and track overall sales.
• Practice and uphold all company policies, procedures, and standards as listed in the operations policy manual, personnel policy manual, visual manual, customer service manual, and memos with the company’s direction.
• Asist in the daily operations of the store, including completing work lists, clean up lists, weekly shipments, and store maintenance.
• Utilize presenting merchandise to promote and sell goods, guidance found in the product knowledge manual.
• Consistently achieve and/or exceed sales targets and goals.
• Identify and communicate merchandise needs, pricing concerns, and operations problems to store management staff.
• Attend all staff meetings and tech clinics for the store.
• Protect the company’s assets and financial information by ensuring the accuracy and effectiveness of internal control procedures and informing management and/or appropriate officials of potential fraud risk.

SUPERVISORY RESPONSIBILITIES

• There are no supervisory responsibilities for this role.

QUALIFICATIONS

• 0-2 years of customer service experience.
• Excellent interpersonal and communication skills
• Ability to work in a fast-paced environment.
• Is a self-starter, has initiative to take on important tasks without being asked.
• Strong attention to detail with the ability to handle multiple tasks simultaneously and with precision.
• Is a team-player, passionate about outstanding customer service and selling merchandise.