Sales Associate

OXXO USA (Southwest Convenience Stores, LLC); Lubbock (TX); On-site; USD 30,000 - 35,000; Full time

Job summary

OXXO USA in Lubbock, Texas is hiring a Sales Associate responsible for supporting daily retail operations, stocking inventory, and providing excellent customer service. Candidates should have at least one year of experience in a retail environment and demonstrate multitasking and strong communication skills.

The role requires maintaining a clean and organized store while managing financial transactions accurately. Enjoy a dynamic work environment focused on customer satisfaction.

Qualifications

• 1+ years’ experience in a retail environment preferred.
• Demonstrated ability to comply with policies and provide excellent customer service.

Responsibilities

• Support daily store operations and stock inventory.
• Deliver outstanding customer service and process transactions.
• Maintain cleanliness and organization in the store.

Skills

Active listening

Multitasking

Time management

Customer service

Initiative

Education

Experience in retail environment

Job description

Job Summary

The Sales Associate is responsible for supporting the smooth operation of the retail store. This role involves stocking inventory, maintaining store cleanliness, providing excellent customer service, and handling financial transactions.

Key Responsibilities

• Conduct daily activities to ensure efficient store operations.
• Stock shelves and monitor inventory levels.
• Maintain a clean and organized store environment.
• Deliver outstanding customer service and address any customer concerns.
• Process financial transactions accurately and efficiently.

All activities will be performed in support of the strategy and vision of the organization. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. All activities must comply with Equal Employment Opportunity laws, HIPAA, ERISA, and other regulations.

Education And Experience

• One (1) or more years’ experience working in a retail environment (Preferred).
• No licensure or certification required.

Job Requirements

• Active listening.
• Demonstrating ongoing value.
• Ability to take initiative.
• Multitasking and prioritization.
• Operational excellence.
• Time management.
• Practices and exhibits proper customer service and suggestive selling techniques.
• Full compliance with company uniform policy.
• Understanding compliance with clocking in and out on the store's computer system.
• Must be able to lift, stand and remain active for the duration of the shift, with frequent movement around the store to assist customers and maintain store image to company standards.
• Must have a form of communication to be reached.
• Knowledge of procedures and operation of the following: cash register, SNAP purchases, cash control policy, safe drop procedures, selling and cashing lottery and lotto tickets, beer, and wine sales, completed a certified alcohol sellers' training program, tobacco, and money order sales.

While this job description aims to provide a comprehensive overview of the role, it may not detail every task or responsibility required.

Any salary or hourly range listed reflects OXXO USA’s good‑faith estimate at the time of posting and applies only to this market. Actual compensation may vary based on factors such as experience and business needs. Additional compensation and benefits may apply. The company reserves the right to modify compensation and benefits at its discretion, consistent with applicable law.