Sales Associate

KnitWell Group; Liberty Township (OH); On-site; USD 15,000 - 19,000; Part time

Benefits offered by this job

Medical, dental, vision insurance

401(k) plan

Merchandise discounts

Job summary

KnitWell Group at Liberty Center-WHBM in Liberty Township, OH is seeking a Sales Associate to welcome guests, share product knowledge, and provide personalized service in a customer‑centered environment.

You will help create an omnichannel experience, participate in merchandising and stock duties, and support a positive, collaborative team culture with flexible hours including nights, weekends, and holidays.

Qualifications

• Customer-focused and friendly demeanor.
• Strong interpersonal and communication skills.
• Ability to quickly learn new processes and tools.

Responsibilities

• Deliver a customer-centered experience reflecting our hospitality culture.
• Initiate authentic conversations to understand needs and provide personalized service.
• Create a seamless omnichannel experience using available tools.
• Educate customers about brand loyalty programs.
• Assist store leaders with merchandising, inventory replenishment, and store organization.

Skills

Customer service

Interpersonal skills

Team player/ownership

Job description

About us

Built on the foundation of fashion's most iconic color contrast - White + Black - WHBM inspires independent women to embrace their power and femininity through modern yet timeless styles. We're proud to be a place for passionate people to learn, grow, and build empowered careers.

About the role

As a Sales Associate, you'll be the welcoming face of a customer-centered environment that reflects our culture of hospitality. You'll be part of a team fostering genuine customer connections, sharing product knowledge and providing personalized service.

The impact you can have

In this role, you'll have the opportunity to:

• Deliver a customer-centered experience that reflects our culture of hospitality.
• Initiate authentic conversations with customers to understand their needs and provide personalized service.
• Create a seamless omnichannel experience by utilising available tools.
• Educate customers about the benefits of brand loyalty programmes.
• Contribute to overall store performance by staying accountable to personal goals.
• Assist store leaders with merchandising, inventory replenishment, and store organisation.
• Maintain a visually inspiring store environment that reflects brand standards.
• Contribute to a positive work environment by embracing teamwork and collaboration.

You’ll bring to the role

• Passion for our brand, fashion and empowering confidence.
• Flexible availability - including nights, weekends and holidays.
• Team player mindset with a high level of ownership and initiative.
• Ability to quickly learn new processes and tools.
• Strong interpersonal and communications skills.
• Must be at least 16 years old for the following states: AZ, GA, ID, IL, KS, MS, MO, MT, ND, NV, OK, SD, TX, UT and VA.
• For all other states, must be at least 18 years old.
• Ability to bend, reach, stretch for products as well as manoeuvre around the sales floor and stockroom, operate the register and lift/carry up to 50 pounds.

Benefits

• Optional medical, dental and vision insurance
• 401(k) plan
• Merchandise discounts plus eligibility for discounts at our sister brands
• Professional development and opportunities for advancement across our brands
• Community impact through our philanthropic partnerships

Location: Store 3667-Liberty Center-WHBM-Liberty Township, OH 45069

Position Type: Regular/Part time

Pay Range: $11.00 - $13.75 Hourly USD

Equal Employment Opportunity

The Company is an equal opportunity employer and welcomes applications from diverse candidates. Hiring decisions are based upon a candidate's qualifications as they relate to the requirements of the position under consideration and are made without regard to sex (including pregnancy), race, colour, national origin, religion, age, disability, genetic information, military status, sexual orientation, gender identity or any other category protected by applicable law. The Company is committed to providing reasonable accommodation for job applicants with disabilities. If you require an accommodation to perform the essential duties of the position you are seeking or to participate in the application process, please contact [e-mail]. The Company will make reasonable accommodation for otherwise qualified applicants or employees unless such accommodation would impose an undue hardship on the operations of the Company's business. The Company will not revoke or alter a job offer based on an applicant's request for reasonable accommodation.