Overview
At Five Below, our growth results from people who embrace our purpose: we believe life is better when you are free to let go and have fun, offering an amazing experience with unlimited possibilities at low prices that let you always say yes to new, cool items. Our team of more than 20,000 associates reflects this culture.
Job Summary
We are looking for part‑time Sales Associates that deliver outstanding customer service while driving strong sales. Key qualities include excellent people and sales skills, attention to detail in organizing merchandise, ensuring the floor is well‑stocked, and providing seamless checkout experiences at the register.
Responsibilities
- Greet and assist customers promptly, providing assistance and handling multiple customers efficiently.
- Understand and meet customer needs through product knowledge, answering questions, guiding them to merchandise, and offering recommendations.
- Promote store events and promotions, informing customers about current activities to enhance their shopping experience and drive sales.
- Resolve customer concerns, using product knowledge to offer alternative solutions and turning returns into exchanges when possible.
- Communicate needs to management, informing them of restocking, service requirements, and customer feedback in a timely manner.
- Support team and company goals by collaborating to achieve overall store objectives, contributing to a positive and productive work environment.
Qualifications
- At least 16 years old
- Available to work a flexible schedule
- Comfortable with or willing to learn technology such as cash registers, handheld, and mobile devices
- Good communicator with the ability to engage with customers
- Ability to handle customer interactions and potential issues courteously and professionally
- Use basic information‑gathering skills to solve problems
- Ability to learn procedural knowledge through on‑the‑job training
Essential Job Functions
- Operate cash register frequently
- Move merchandise weighing up to 25 lbs, placing and removing items up to a height of 5‑10 feet
- Ascend and descend ladders to retrieve and put away stock
- Position self to kneel, bend, twist, and stoop, including in the stock room and on the sales floor
- Communicate and exchange accurate information with customers on the telephone and face‑to‑face in the store, and with managers and coworkers
- Move across the sales floor to assist customers and retrieve and put away merchandise from the stock room
- Work a flexible schedule to meet business needs, including day, evening, weekends, overnight shifts, and travel as required
- Identify and discern electronic and print instructions regarding merchandise layouts, associate schedules, and standard operating procedures
- Remain in a stationary upright position for 80% of the time
Benefits
Explore our benefits site to discover all the perks and support we offer, from health coverage to financial and personal wellness: benefits.fivebelow.com/public/welcome
Equal Opportunity Employer
Five Below is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, disability, protected veteran status, gender identity, or any other factor protected by applicable federal, state, or local laws.
Reasonable Accommodations for Individuals with Disabilities
Five Below is committed to providing reasonable accommodations for candidates with disabilities. If a reasonable accommodation is needed during any part of the employment process, please submit a request at crewservices.zendesk.com/hc/en-us/requests/new.
Position Type
Hourly
Position Starting At
$0.00